Customer Service Representative Jobs in Saint Paul, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Insurance Agency Front Desk Customer Service Represenative
- Lake Country Insurance Services
- Plymouth, MN (20 miles from Saint Paul, MN)
- 5 days ago
- Lake Country Insurance Services
- Plymouth, MN (20 miles from Saint Paul, MN)
- 5 days ago
Job Description: We are seeking a Customer Service Representative to join our team! This role is ideal for someone who enjoys helping people, solving problems, and ensuring customer satisfaction....
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN (17 miles from Saint Paul, MN)
- 9 days ago
- Multi-Color Corporation
- Minneapolis, MN (17 miles from Saint Paul, MN)
- 9 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (24 miles from Saint Paul, MN)
- 3 days ago
- Lakeville, MN (24 miles from Saint Paul, MN)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Retail Customer Service Specialist (English & Spanish)
- Eagan, MN (6 miles from Saint Paul, MN)
- 3 days ago
- Eagan, MN (6 miles from Saint Paul, MN)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Specialist
- Minnetonka, MN (17 miles from Saint Paul, MN)
- 5 days ago
- Minnetonka, MN (17 miles from Saint Paul, MN)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Full or Part Time Daytime Customer Service Team Member 73
- Eden Prairie, MN (16 miles from Saint Paul, MN)
- 15 days ago
- Eden Prairie, MN (16 miles from Saint Paul, MN)
- 15 days ago
Full or Part Time Daytime Customer Service Team Member 73 16345 Terrey Pine Dr, Eden Prairie, MN 55344, USA Req #134 Tuesday, April 1, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash,...
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses...
Customer Service Sales Representative
- Maplewood, MN (5 miles from Saint Paul, MN)
- 30+ days ago
- Maplewood, MN (5 miles from Saint Paul, MN)
- 30+ days ago
7633 - Maplewood - 1325 Beam Avenue E, Maplewood, Minnesota, 55109 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Operations Support Administrator
- Bloomington, MN (12 miles from Saint Paul, MN)
- 8 hours ago
- Bloomington, MN (12 miles from Saint Paul, MN)
- 8 hours ago
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry...
Customer Service Representative
- Lakeville, MN (24 miles from Saint Paul, MN)
- 8 hours ago
- Lakeville, MN (24 miles from Saint Paul, MN)
- 8 hours ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Customer Service Associate - Stillwater, MN - (Part-Time)
- Oak Park Heights, MN (14 miles from Saint Paul, MN)
- 8 hours ago
- Oak Park Heights, MN (14 miles from Saint Paul, MN)
- 8 hours ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Operations Support Analyst
- Bloomington, MN (12 miles from Saint Paul, MN)
- 1 day ago
- Bloomington, MN (12 miles from Saint Paul, MN)
- 1 day ago
The Customer Service Operations Support Analyst is responsible for processing accommodations requests for the Accessibility and Disability Services Department. This includes case file review,...
Steam Factory is opening a new location near the U of M Twin Cities campus. Steam Factory provides a space for 3D printing services. Our high performance printers can produce prints while you...
Customer Service - Donor Support Technician
- Bloomington, MN (12 miles from Saint Paul, MN)
- 1 day ago
- Bloomington, MN (12 miles from Saint Paul, MN)
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Demographic Data for Saint Paul, MN
Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saint Paul, MN
Highest Education Level
Customer Service Representatives in Saint Paul, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reimbursement
- Reception
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Listening
- Retail
- Telephone Skills
- High School Diploma
- Military Background
- Friendliness
- Driving
- Punctual
- Flexibility
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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