Customer Service Representative Jobs in Minnesota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 384 Jobs

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN
  • 12 days ago
  • Lakeville, MN
  • 12 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Eagan, MN
  • 12 days ago
  • Eagan, MN
  • 12 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Full or Part Time Daytime Customer Service Team Member 73

  • Eden Prairie, MN
  • 24 days ago
  • Eden Prairie, MN
  • 24 days ago

Full or Part Time Daytime Customer Service Team Member 73 16345 Terrey Pine Dr, Eden Prairie, MN 55344, USA Req #134 Tuesday, April 1, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash,...

Customer Account Representative

  • Lake Crystal, MN
  • 13 hours ago
  • Lake Crystal, MN
  • 13 hours ago

Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Full or Part Time Customer Service Team Member 60

  • Saint Cloud, MN
  • 11 days ago
  • Saint Cloud, MN
  • 11 days ago

Full or Part Time Customer Service Team Member 60 4118 Division St, St Cloud, MN 56301, USA Req #12 Monday, March 31, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....

Full or Part-Time Customer Service Team Member 65

  • Wayzata, MN
  • 45+ days ago
  • Wayzata, MN
  • 45+ days ago

Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, March 31, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....

Representative - Customer Service (Order Clerk)

  • Brooklyn Park, MN
  • 1 hour ago
  • Brooklyn Park, MN
  • 1 hour ago

GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...

Customer Service Representative

  • New Ulm, MN
  • 1 hour ago
  • New Ulm, MN
  • 1 hour ago

Service Representative to take charge and achieve perfect order....

Customer Service Representative Nights and Weekend

  • Eagan, MN
  • 4 hours ago
  • Eagan, MN
  • 4 hours ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

Customer Service

  • Minnetonka, MN
  • 10 hours ago
  • Minnetonka, MN
  • 10 hours ago

Pilgrim Cleaners in Minnetonka is seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives....

Customer Service Associate

  • Wadena, MN
  • 10 hours ago
  • Wadena, MN
  • 10 hours ago

Get in on the action at Russ Davis Wholesale, the Midwest's premier distributor of fresh fruits and vegetables! We're on the lookout for dependable, hardworking individuals to join our team for...

Cashier/Customer Service - Part Time

  • Saint Paul, MN
  • 10 hours ago
  • Saint Paul, MN
  • 10 hours ago

Cashier / Customer Service - Part Time Job Type: Part-time Responsibilities: Greet customers as they arrive/depart the store. Interacting with customers, both in person and on the phone. Maintain...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Minnesota offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »