Customer Service Representative Jobs in Minnesota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Overview: A Customer Care Agent supports all customer types by providing timely and accurate service to ensure excellent service standards. Highlights of your role: Maintain a positive,...
- Bluff Country Equine Veterinary Center
- Winona, MN
- 2 days ago
- Bluff Country Equine Veterinary Center
- Winona, MN
- 2 days ago
Are you a people person who takes pride in serving others and solving problems for animals and people? The receptionist is the first line caregiver for our clients and an advocate for best...
Full or Part Time Daytime Customer Service Team Member 62
- Maple Grove, MN
- 3 days ago
- Maple Grove, MN
- 3 days ago
Full or Part Time Daytime Customer Service Team Member 62 13370 Grove Dr, Maple Grove, MN 55369, USA Req #22 Thursday, March 6, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash, our...
Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...
Full or Part Time Customer Service Team Member 61
- Saint Paul, MN
- 11 days ago
- Saint Paul, MN
- 11 days ago
Full or Part Time Customer Service Team Member 61 1949 S Robert St, St Paul, MN 55118, USA Req #19 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN
- 12 days ago
- Multi-Color Corporation
- Minneapolis, MN
- 12 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
The individual selected for this role will be expected to work at Store #3526, located at: 2900 E. Frontage Road 63S, Rochester, MN 55904. This is a Part-Time job. Starting Pay: $17.26/hr or based...
Job Details Job Location : 007 New Ulm - NEW ULM, MN Salary Range : Undisclosed Description New Ulm Customer Service/Sales Customer Service/Sales Carroll Construction Supply in New Ulm, MN is...
If this sounds like you we would like to talk with you about joining our team as a Customer Service Representative!...
Customer Care Representative-Waconia 2.7 2.7 out of 5 stars 10501 10th St, Waconia, MN 55387 Job Description Our people are the life of this company. Together, we build life into the kitchen....
Client Services Claim Intern Aon invites ambitious college rising seniors to join our 2025 Summer Internship Program in our Reinsurance Solutions groups. Immerse yourself in a unique and exciting...
Customer Service Representative
- International Falls, MN
- 7 hours ago
- International Falls, MN
- 7 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Client Service Associate/ Client Service Manager (On-site)
- Wayzata, MN
- 9 hours ago
- Wayzata, MN
- 9 hours ago
About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Minnesota
Highest Education Level
Customer Service Representatives in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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