Call Center Representative Jobs in Saint Paul, MN
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Service Call Center Representative
- Dellwood, MN (10 miles from Saint Paul, MN)
- 5 hours ago
- Dellwood, MN (10 miles from Saint Paul, MN)
- 5 hours ago
The Service Call Center Representative is responsible for professional scheduling of all appointments for the service department in a manner that promotes smooth flow of appointments through the service...
- Mendota Heights, MN (4 miles from Saint Paul, MN)
- 10 hours ago
- Mendota Heights, MN (4 miles from Saint Paul, MN)
- 10 hours ago
Learn more at: www.equiniti.com/us Role Summary The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to...
ULINE- Call Center Representative
- Prescott, WI (24 miles from Saint Paul, MN)
- 3 days ago
- Prescott, WI (24 miles from Saint Paul, MN)
- 3 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Sr Email/Chat Contact Center Representative - Banking Support
- Saint Paul, MN
- 3 days ago
- Saint Paul, MN
- 3 days ago
Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
Senior Contact Center Representative - Business Banking Support
- Saint Paul, MN
- 3 days ago
- Saint Paul, MN
- 3 days ago
We are seeking a highly motivated and enthusiastic individual for the role of BPO SPE Voice. The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a...
Remote WorkCall Center Associate Work from Home $37-$40/HR + Bonuses
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 4 days ago
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 4 days ago
Now Hiring: Call Center Associate Full-Time Remote Position Pay: $37 - $40/hr + Performance Bonuses & Full Benefits We are looking for a **Remote Call Center Associate** to assist customers with...
Remote WorkBilingual Call Center Representative
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 6 days ago
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 6 days ago
Staffmark is hiring a Bilingual Call Center Representative in Minneapolis, MN. Are you experienced in customer service or call center roles and eager to advance your career?...
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : The HR Contact Center Representative is the primary point of contact to help triage and resolve...
Remote Work- Stillwater, MN (14 miles from Saint Paul, MN)
- 12 days ago
- Stillwater, MN (14 miles from Saint Paul, MN)
- 12 days ago
The Call Center Representative is responsible for scheduling appointments, routing patient communications, and assisting with patient questions....
ULINE- Customer Service Representative
- Lakeland, MN (15 miles from Saint Paul, MN)
- 12 days ago
- Lakeland, MN (15 miles from Saint Paul, MN)
- 12 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Customer Service Representative
- Saint Paul Park, MN (10 miles from Saint Paul, MN)
- 12 days ago
- Saint Paul Park, MN (10 miles from Saint Paul, MN)
- 12 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
Customer Service Call Center Representative- Sales (Work From Home)
- Bloomington, MN (12 miles from Saint Paul, MN)
- 15 days ago
- Bloomington, MN (12 miles from Saint Paul, MN)
- 15 days ago
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit...
Remote Work- Plymouth, MN (17 miles from Saint Paul, MN)
- 19 days ago
- Plymouth, MN (17 miles from Saint Paul, MN)
- 19 days ago
Preferred: 6+ months of call center experience Pay and Benefits The pay range for this position is $18.50 - $18.50/hr....
- Plymouth, MN (17 miles from Saint Paul, MN)
- 30+ days ago
- Plymouth, MN (17 miles from Saint Paul, MN)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
HR Contact Center Representative
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 45+ days ago
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 45+ days ago
About the Job This is a hybrid position. In-person work will be on the Twin Cities campus. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. (40hrs/week). 70% Contact Center Functions:...
Demographic Data for Saint Paul, MN
Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Saint Paul, MN
Highest Education Level
Call Center Representatives in Saint Paul, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Call Center Management
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Staffing
- Microsoft Windows
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Verbal Communication
- Written Communication
- Investigation
- Microsoft Outlook
- Typing
- Events
- Spanish
- Multitasking
- Interpersonal Skills
- Collaboration
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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