Customer Service Representative Jobs in Winter Park, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 205 Jobs

Retail Sales & Customer Support Specialist (Fern Park)

  • Orlando, FL (3 miles from Winter Park, FL)
  • 12 days ago
  • Orlando, FL (3 miles from Winter Park, FL)
  • 12 days ago

Company Name: ARS-Rescue Rooter Overview: Grow Your Sales Career with American Residential Services! Join the nations top home services provider, serving homeowners for over 45 years with expert...

Retail Customer Service

  • Fern Park, FL (3 miles from Winter Park, FL)
  • 8 hours ago
  • Fern Park, FL (3 miles from Winter Park, FL)
  • 8 hours ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

KFC Team Member (Customer Service or Cook)

  • Deltona, FL (20 miles from Winter Park, FL)
  • 10 hours ago
  • Deltona, FL (20 miles from Winter Park, FL)
  • 10 hours ago

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...

Customer Service Associate FT

  • Apopka, FL (10 miles from Winter Park, FL)
  • 11 hours ago
  • Apopka, FL (10 miles from Winter Park, FL)
  • 11 hours ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

Customer Service Representative

  • Lake Mary, FL (11 miles from Winter Park, FL)
  • 17 hours ago
  • Lake Mary, FL (11 miles from Winter Park, FL)
  • 17 hours ago

Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time / Contract Location: Lake Mary, FL Duration: 6+ Months Possible temp to perm Hybrid role As a Customer...

Client Service Associate

  • Mount Dora, FL (22 miles from Winter Park, FL)
  • 17 hours ago
  • Mount Dora, FL (22 miles from Winter Park, FL)
  • 17 hours ago

Benefits: Employee discounts Flexible schedule Opportunity for advancement We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication...

Fair chsnce jaob- customer Service

  • Orlando, FL (3 miles from Winter Park, FL)
  • 17 hours ago
  • Orlando, FL (3 miles from Winter Park, FL)
  • 17 hours ago

un Fair chsnce jaob- customer Service (Orlando) image 1 of 1 compensation: 16/hr Intouch CX - Altamonte Springs 16/hr Typing test 20 wpm All shifts Diverse backgrounds accepted Apply here for...

Customer Account Representative

  • Casselberry, FL (5 miles from Winter Park, FL)
  • 21 hours ago
  • Casselberry, FL (5 miles from Winter Park, FL)
  • 21 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Associate

  • Altamonte Springs, FL (4 miles from Winter Park, FL)
  • 1 day ago
  • Altamonte Springs, FL (4 miles from Winter Park, FL)
  • 1 day ago

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are...

Customer Service Representative - Late Shift

  • Maitland, FL (2 miles from Winter Park, FL)
  • 1 day ago
  • Maitland, FL (2 miles from Winter Park, FL)
  • 1 day ago

Job Title: Customer Service Representative Project Name : Various Projects/Departments Job Summary: The Customer Service Representative is responsible for providing excellent customer support by addressing...

Customer Service Representative - Mid Shift

  • Maitland, FL (2 miles from Winter Park, FL)
  • 1 day ago
  • Maitland, FL (2 miles from Winter Park, FL)
  • 1 day ago

Job Title: Customer Service Representative Project Name : Various Projects/Departments Job Summary: The Customer Service Representative is responsible for providing excellent customer support by addressing...

Customer Service Associate

  • Belle Isle, FL (7 miles from Winter Park, FL)
  • 1 day ago
  • Belle Isle, FL (7 miles from Winter Park, FL)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...

Retial Customer Experience Coordinator

  • Oviedo, FL (10 miles from Winter Park, FL)
  • 1 day ago
  • Oviedo, FL (10 miles from Winter Park, FL)
  • 1 day ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Associate

  • Winter Park, FL
  • 1 day ago
  • Winter Park, FL
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service

  • Longwood, FL (7 miles from Winter Park, FL)
  • 1 day ago
  • Longwood, FL (7 miles from Winter Park, FL)
  • 1 day ago

We are looking for dedicated, fast learners and team players with lots of energy! Customer Service Position 2 Positions Open For Immediate Hire $600 Weekly Starting Pay + Daily & Weekly Spiffs...

Demographic Data for Winter Park, FL

Moving to Winter Park, FL? Find some basic demographic data about Winter Park, FL below.


Local
National
77,775
3,717
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Winter Park, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Winter Park, FL offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Winter Park, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »