Customer Service Representative Jobs in Florida
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Lake Mary, FL
- 7 days ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 7 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Veterinary Customer Service Representative
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 14 days ago
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 14 days ago
Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Were looking for Bilingual Customer Service Representatives for our Lakeland, FL office....
Experienced Bilingual Customer Service Representative
- Polk City, FL
- 5 days ago
- Polk City, FL
- 5 days ago
Were looking for Experienced Bilingual Customer Service Representatives for our Lakeland, FL office....
Senior Customer Service Representative Lakeland, FL Salary: $21.44-23.82 per hour/$43,200-$47,997 annually commensurate to experience Increase your earning potential!...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist PT
- Riviera Beach, FL
- 30+ days ago
- Riviera Beach, FL
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkNutrition Customer Service Representative
- St Petersburg, FL
- 10 days ago
- St Petersburg, FL
- 10 days ago
Description Introduction Do you have the career opportunities as a(an) Nutrition Customer Service Agent you want with your current employer? We have an exciting opportunity for you to join...
Position Summary: The primary duty of an Inside Sales & Customer Support Specialist is to sell additional services to existing and former customers by phone. They will also provide administrative...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Pompano Beach, FL
- 4 hours ago
- Pompano Beach, FL
- 4 hours ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Florida
Highest Education Level
Customer Service Representatives in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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