Customer Service Representative Jobs in Claymont, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Urgent Care
- Wayne, PA (18 miles from Claymont, DE)
- 1 day ago
- Wayne, PA (18 miles from Claymont, DE)
- 1 day ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
- Norristown, PA (23 miles from Claymont, DE)
- 1 day ago
- Norristown, PA (23 miles from Claymont, DE)
- 1 day ago
Join a hospital where your growth matters! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments, offering top-tier medicine and cutting-edge diagnostics. We provide...
Caesars Rewards Rep (Harrah's Philadelphia)
- Chester, PA (4 miles from Claymont, DE)
- 1 day ago
- Chester, PA (4 miles from Claymont, DE)
- 1 day ago
Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat,...
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 60+ days ago
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Client Advocate - Group Insurance
- Wayne, PA (18 miles from Claymont, DE)
- 2 hours ago
- Wayne, PA (18 miles from Claymont, DE)
- 2 hours ago
Who We Are NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance...
Healthcare Customer Service Representative - Remote
- Malvern, PA (17 miles from Claymont, DE)
- 2 hours ago
- Malvern, PA (17 miles from Claymont, DE)
- 2 hours ago
Job Overview:We are looking for a dedicated Customer Service Representative that handles phone inquiries related to benefits, eligibility, and claims for various healthcare plans....
Remote WorkCustomer Service Associate - Temporary
- Wilmington, DE (6 miles from Claymont, DE)
- 2 hours ago
- Wilmington, DE (6 miles from Claymont, DE)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seeking Talented Customer Service
- Philadelphia, PA (18 miles from Claymont, DE)
- 5 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 5 hours ago
As a Customer Service Representative, you will play a key role in ensuring our clients receive the highest level of support and satisfaction....
Remote WorkCustomer Service Representative - Driving
- Philadelphia, PA (18 miles from Claymont, DE)
- 5 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 5 hours ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...
Customer Service Representative
- Philadelphia, PA (18 miles from Claymont, DE)
- 11 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Malvern, PA (17 miles from Claymont, DE)
- 11 hours ago
- Malvern, PA (17 miles from Claymont, DE)
- 11 hours ago
Siemens Medical Solutions USA, Inc. seeks a Customer Service Engineer III in Malvern, PA. Duties: Perform service, preventative maintenance,and modifications on Imaging Equipment (MR, CT, & US) at...
- Bear, DE (19 miles from Claymont, DE)
- 12 hours ago
- Bear, DE (19 miles from Claymont, DE)
- 12 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Retail Customer Service Associate
- Turnersville, NJ (21 miles from Claymont, DE)
- 13 hours ago
- Turnersville, NJ (21 miles from Claymont, DE)
- 13 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Parcel Specialist
- Philadelphia, PA (18 miles from Claymont, DE)
- 13 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 13 hours ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE (6 miles from Claymont, DE)
- 14 hours ago
- Wilmington, DE (6 miles from Claymont, DE)
- 14 hours ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
Demographic Data for Claymont, DE
Moving to Claymont, DE? Find some basic demographic data about Claymont, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Claymont, DE
Highest Education Level
Customer Service Representatives in Claymont, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »