Customer Service Representative Jobs in Delaware

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 103 Jobs

Bilingual Customer Service Specialist (Spanish)

Millsboro, DE
11 days ago

Millsboro, DE
11 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate

Lewes, DE
2 hours ago

Lewes, DE
2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

Seaford, DE
10 hours ago

Seaford, DE
10 hours ago

PT Customer Service Leader Posting Date: 02/23/2025 Location: Seaford, DE Category/Area of Expertise: Retail Operations Job Requisition: 418696 Address: USA-DE-Seaford-22954 Sussex Hwy Store Code:...

Customer Relations Specialist (m/w/d) B2B Stellendetails Nestle Operational Services Worldwide SA

DE
13 hours ago

DE
13 hours ago

. Wir bei NESPRESSO bringen motivierte Menschen mit spannenden Produkten zusammen. Dabei sind wir wie unser Kaffee: voller Nuancen, die sich erganzen und gemeinsam zu einem groartigen Ganzen...

Member Service Representative- Dover Location

Dover, DE
1 day ago

Dover, DE
1 day ago

Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...

IT Support Agent Mobility Customer Service

New Castle, DE
1 day ago

New Castle, DE
1 day ago

Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...

Eyewear Customer Service/Sales Advisor Part Time

Georgetown, DE
1 day ago

Georgetown, DE
1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

ACSC CS Agent 1 Level 1

Dover, DE
1 day ago

Dover, DE
1 day ago

**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....

Customer Service Rep

Dover, DE
1 day ago

Dover, DE
1 day ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

Pharmacy Customer Service Associate

Seaford, DE
2 days ago

Seaford, DE
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

Townsend, DE
2 days ago

Townsend, DE
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Immediate Openings Customer Service Reps Wanted (Travel + Housing Pr

Wilmington, DE
3 days ago

Wilmington, DE
3 days ago

IMMEDIATE OPENINGS CUSTOMER SERVICE REPS WANTED (TRAVEL + HOUSING PROVIDED) Must Be Willing to Travel | Entry-Level | Full-Time Looking for a change and ready to hit the ground running? Were...

Customer Service Associate

Newark, DE
3 days ago

Newark, DE
3 days ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Customer Service Desk Associate - FT

Wilmington, DE
3 days ago

Wilmington, DE
3 days ago

Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers!...

Client Service Associate Cash Equities

Newark, DE
3 days ago

Newark, DE
3 days ago

JPMorgan Securities LLC offers security brokerage services providing investment products & services for institutional investors. JPMorgans North American Cash Equities Client Services is the...

View all 103 jobs

Demographic Data for Delaware

Moving to Delaware? Find some basic demographic data about Delaware below.

Median Age

Average Household Income

Home Value vs Household Income in Delaware

Local

National

Total Population

990,270

Number of Businesses

28,126

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Delaware

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Delaware offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Delaware

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »