Customer Service Manager Jobs in Woodstock, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Alpharetta, GA (8 miles from Woodstock, GA)
- 5 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 5 days ago
ADP is hiring a Sr. Relationship Manager Client support at ADP: It's all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP...
- Alpharetta, GA (8 miles from Woodstock, GA)
- 23 hours ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 23 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Junior Customer Service Manager
- Smyrna, GA (17 miles from Woodstock, GA)
- 2 days ago
- Smyrna, GA (17 miles from Woodstock, GA)
- 2 days ago
self Entrepreneurial mentality Proven leadership skills Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics...
- Duluth, GA (19 miles from Woodstock, GA)
- 2 days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service Lead - Part-Time
- Doraville, GA (18 miles from Woodstock, GA)
- 3 days ago
- Doraville, GA (18 miles from Woodstock, GA)
- 3 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Roswell, GA (5 miles from Woodstock, GA)
- 4 days ago
- Roswell, GA (5 miles from Woodstock, GA)
- 4 days ago
The Position Customer Service Manager Job Summary The Customer Service Manager will oversee Customer Service representatives; responsible for providing a strong customer experience through accurate...
Customer Experience Manager - Victoria's Secret - Avenue at Forsyth - Cumming, GA
- Cumming, GA (19 miles from Woodstock, GA)
- 5 days ago
- Cumming, GA (19 miles from Woodstock, GA)
- 5 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
Customer Care Manager II (Cumming Area)
- Alpharetta, GA (8 miles from Woodstock, GA)
- 8 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 8 days ago
***CUMMING AREA*** Primary Job Responsibilities Conduct in-person homeowner assessments on an as-needed basis: Determine if a corrective work order is needed Lead root-cause analysis Schedule,...
Customer Service/Admin Assistant
- Marietta, GA (12 miles from Woodstock, GA)
- 8 days ago
- Marietta, GA (12 miles from Woodstock, GA)
- 8 days ago
The Customer Service/ Administrative Assistant facilitates the assigned department's efficient operation by performing various clerical and administrative tasks. Pay: $20/hour- Increase after 3...
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- Alpharetta, GA (8 miles from Woodstock, GA)
- 8 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
- Norcross, GA (18 miles from Woodstock, GA)
- 8 days ago
- Norcross, GA (18 miles from Woodstock, GA)
- 8 days ago
... S. Old Peachtree Rd., Norcross, Georgia 30071 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates....
- Norcross, GA (18 miles from Woodstock, GA)
- 9 days ago
- Norcross, GA (18 miles from Woodstock, GA)
- 9 days ago
Summary In this role, you will take the initiative and be the driving force behind our call center's productivity, satisfaction, performance and productivity. Your objective is to ensure that all...
- Alpharetta, GA (8 miles from Woodstock, GA)
- 9 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 9 days ago
Overview Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with...
- Atlanta, GA (14 miles from Woodstock, GA)
- 11 days ago
- Atlanta, GA (14 miles from Woodstock, GA)
- 11 days ago
Location Address: 123 Main Street, Atlanta, Georgia 30346 Work Shift: Salary Exempt (United States of America)Job Summary: The Customer Experience Manager is responsible for delivering exceptional...
Remote Work- Duluth, GA (19 miles from Woodstock, GA)
- 11 days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 11 days ago
We are currently hiring for a Global Technology Services Manager. The position is onsite at our Atlanta facility (Duluth, Georgia). Function The Global Technology Services Manager will manage the...
Demographic Data for Woodstock, GA
Moving to Woodstock, GA? Find some basic demographic data about Woodstock, GA below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Woodstock, GA
Highest Education Level
Customer Service Managers in Woodstock, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Salesforce
- Friendliness
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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