Call Center Representative Jobs in Woodstock, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Tucker, GA (22 miles from Woodstock, GA)
- 6 days ago
- Tucker, GA (22 miles from Woodstock, GA)
- 6 days ago
Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....
Contact Center Representative - Banking Support
- Alpharetta, GA (8 miles from Woodstock, GA)
- 7 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 7 days ago
Contact Center Representative - Banking Support Mortgage Customer Support (remote) Job Summary Interact over the phone or by chat with customers and internal team members to provide and process...
Remote Work- Alpharetta, GA (8 miles from Woodstock, GA)
- 9 days ago
- Alpharetta, GA (8 miles from Woodstock, GA)
- 9 days ago
Ministry Brands is looking for a Client Support Specialist to join our growing team! Who We Are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms,...
ULINE- Call Center Representative
- Clarkston, GA (24 miles from Woodstock, GA)
- 9 days ago
- Clarkston, GA (24 miles from Woodstock, GA)
- 9 days ago
Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...
- Norcross, GA (18 miles from Woodstock, GA)
- 11 days ago
- Norcross, GA (18 miles from Woodstock, GA)
- 11 days ago
Job Title: Call Center Representative Department: Call Center Reports to (Title): Call Center Manager Date: 04/08/2025 Job Overview: We are looking for a reliable and customer-focused Call Center Representative...
Customer Service Representative - Bilingual
- Cumming, GA (19 miles from Woodstock, GA)
- 16 days ago
- Cumming, GA (19 miles from Woodstock, GA)
- 16 days ago
Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...
Customer Service Representative
- Duluth, GA (19 miles from Woodstock, GA)
- 16 days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 16 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is...
Quality Assurance Specialist-Call Center
- Cumming, GA (19 miles from Woodstock, GA)
- 18 days ago
- Cumming, GA (19 miles from Woodstock, GA)
- 18 days ago
Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality standards and service requirements are met. Essential Job Functions Evaluates and develops...
Client Relations Specialist - Southeast Region - GA - On Site
- Duluth, GA (19 miles from Woodstock, GA)
- 30+ days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 30+ days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (19 miles from Woodstock, GA)
- 30+ days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 30+ days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (19 miles from Woodstock, GA)
- 45+ days ago
- Duluth, GA (19 miles from Woodstock, GA)
- 45+ days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Medicaid Call Center Representative
- Tucker, GA (22 miles from Woodstock, GA)
- 30+ days ago
- Tucker, GA (22 miles from Woodstock, GA)
- 30+ days ago
Two years of call center experience is preferred, but 2 years of any customer service experience is acceptable. Effective Communication and Critical Thinking skills. Time Management skills....
- Marietta, GA (12 miles from Woodstock, GA)
- 30+ days ago
- Marietta, GA (12 miles from Woodstock, GA)
- 30+ days ago
Our client, a leader in the technology support industry, is seeking a Call Center - Pipeline Fiserv to join their team. As a Call Center - Pipeline Fiserv, you will be part of the customer support...
- Marietta, GA (12 miles from Woodstock, GA)
- 30+ days ago
- Marietta, GA (12 miles from Woodstock, GA)
- 30+ days ago
Hiring: 3 Call Center Representatives in Marietta- Immediately! (THIS IS NOT A REMOTE POSITION) - Must be able to work one shift on the weekend! Pay Rate: $16 /hour. Mon.-Fri....
- Marietta, GA (12 miles from Woodstock, GA)
- 45+ days ago
- Marietta, GA (12 miles from Woodstock, GA)
- 45+ days ago
Call Center Representative Job ID: 24515 Marietta, Gia Onsite Contract To Hire Non-Clinical Healthcare $19 - $20 Job Details Call Center Representative Needed for a Leading Healthcare Company in Marietta...
Demographic Data for Woodstock, GA
Moving to Woodstock, GA? Find some basic demographic data about Woodstock, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Woodstock, GA
Highest Education Level
Call Center Representatives in Woodstock, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Energetic
- Technical Support
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- Account Management
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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