Call Center Representative Jobs in Georgia
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA
- 7 days ago
- Duluth, GA
- 7 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
Kilpatrick, a large international law firm, is seeking a Client Support Specialist for our Finance Department in our Chicago, Dallas, Houston or Atlanta office. This position will be part of our...
Our client is a leading healthcare organization with an upcoming class for Call Center Representatives in Duluth, GA....
Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms,...
Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts,...
Title - Call Center Customer Service Professional - II Location - Alpharetta-GA-USA : Hybrid Duration - 03 + Months and Possibility Extension Bachelor's degree or Minimum 3 years of customer...
Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....
Exciting Opportunity for Bilingual Experienced Inventory Specialist at our Syngin Technology, Inc a Wallenius Wilhelmsen company. ( 100% Remote Opportunity ) **Must be Bilingual in Spanish and...
Remote WorkHiring: 3 Call Center Representatives in Marietta- Immediately! (THIS IS NOT A REMOTE POSITION) - Must be able to work one shift on the weekend! Pay Rate: $16 /hour. Mon.-Fri....
9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto...
Client Relations Specialist - Southeast Region - GA - On Site
- Duluth, GA
- 5 days ago
- Duluth, GA
- 5 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
"No Experience needed we will train you" Are you tired of dead end jobs with salary caps? The harder you work the more you get paid! with us we recognize winners! $500 - $1000 sign on bonus
Call Center Representative - Join Our Dynamic Team Compensation: $17$20/hour + Commission Work Arrangement: Initially remote, transitioning to in-office at Duluth or Lawrenceville, GA Schedule: MondayFriday...
Call Center Representative Job ID: 24515 Marietta, Gia Onsite Contract To Hire Non-Clinical Healthcare $19 - $20 Job Details Call Center Representative Needed for a Leading Healthcare Company in Marietta...
Consumer Services Specialist (Call Center- start date of 4/7)
- Atlanta, GA
- 10 days ago
- Atlanta, GA
- 10 days ago
UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Atlanta , Georgia We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of $19/hr-- The...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Georgia
Highest Education Level
Call Center Representatives in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Driving
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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