Customer Service Manager Jobs in Georgia
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
ADP is hiring a Sr. Relationship Manager Client support at ADP: It's all about enabling the clients we serve to be more effective employers. You can make it happen by collaborating with other ADP...
FT Assistant Manager Customer Service Posting Date: 04/16/2025 Location: Jesup, GA Category/Area of Expertise: Retail Operations Job Requisition: 427962 Address: USA-GA-Jesup-955 S 1st Street...
Manager, Private Clients Location: Jersey Schedule: Monday to Friday 35 hours per week Hybrid/On-Site Vacancy type: (Fixed Term Contract, covering parental leave) Intro: CSC Private Client is a...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
a small team Understanding of sales performance metrics Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics...
self Entrepreneurial mentality Proven leadership skills Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics...
at Brown and Caldwell in Atlanta, Georgia, United States Job Description Description Brown and Caldwell (BC) is a leading environmental consulting firm committed to innovation, sustainability, and...
Customer Service Admin Category: Clerical - Other Location: Buchanan, GA 30110 Pay: $18.00 Hourly Posted: 1 day ago Status: Open Description Customer Service Admin We are looking for a reliable...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
How you'll help us Keep Climbing (overview & key responsibilities) Responsible for maintaining technical understanding for issues affecting customer product lines and coordinate and facilitate...
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping...
The Position Customer Service Manager Job Summary The Customer Service Manager will oversee Customer Service representatives; responsible for providing a strong customer experience through accurate...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Georgia
Highest Education Level
Customer Service Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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