Customer Service Manager Jobs in Maricopa, AZ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
H&B Associate Director - Client Service Team
- Tempe, AZ (24 miles from Maricopa, AZ)
- 1 day ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 1 day ago
As a Health and Benefits Associate Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and...
- Chandler, AZ (19 miles from Maricopa, AZ)
- 4 days ago
- Chandler, AZ (19 miles from Maricopa, AZ)
- 4 days ago
Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the...
- Tempe, AZ (24 miles from Maricopa, AZ)
- 4 days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 4 days ago
About Gen and ReputationDefender ReputationDefender, part of Gen a global leader in cybersecurity and digital privacy empowers individuals and businesses to control and protect their online...
021 - Food City Customer Service Team Lead - Casa Grande
- Casa Grande, AZ (21 miles from Maricopa, AZ)
- 7 days ago
- Casa Grande, AZ (21 miles from Maricopa, AZ)
- 7 days ago
Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility...
- Tempe, AZ (24 miles from Maricopa, AZ)
- 8 days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 8 days ago
Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We...
20595 North John Wayne Pkwy Maricopa Arizona, 85139, +... Starting Pay: $17 / Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and...
- Tempe, AZ (24 miles from Maricopa, AZ)
- 8 days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 8 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
- Chandler, AZ (19 miles from Maricopa, AZ)
- 9 days ago
- Chandler, AZ (19 miles from Maricopa, AZ)
- 9 days ago
Location: Chandler, US-AZ Rate: Not Specified Type: Permanent Client Success Manager Position Summary: Penn Foster Group is seeking an experienced, energetic, and client-focused professional to...
Account Manager, Client Services
- Tempe, AZ (24 miles from Maricopa, AZ)
- 17 days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 17 days ago
Our Company OnePoint Patient Care Overview Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term...
Remote WorkManager, Customer Service, One Medical Mission Control
- Tempe, AZ (24 miles from Maricopa, AZ)
- 21 days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 21 days ago
As we continue to expand and transform the primary care experience, were looking for dynamic and passionate leaders to manage the people, processes, and technology that make One Medical unique. As...
Client Relations Manager - AZ - On Site
- Chandler, AZ (19 miles from Maricopa, AZ)
- 30+ days ago
- Chandler, AZ (19 miles from Maricopa, AZ)
- 30+ days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
- Tempe, AZ (24 miles from Maricopa, AZ)
- 30+ days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 30+ days ago
If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We are an...
- Casa Grande, AZ (21 miles from Maricopa, AZ)
- 30+ days ago
- Casa Grande, AZ (21 miles from Maricopa, AZ)
- 30+ days ago
Store - PHX-CASA GRANDE, AZDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Sr Customer Success Manager, Strategic Account Services
- Tempe, AZ (24 miles from Maricopa, AZ)
- 30+ days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 30+ days ago
The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for...
- Tempe, AZ (24 miles from Maricopa, AZ)
- 45+ days ago
- Tempe, AZ (24 miles from Maricopa, AZ)
- 45+ days ago
Bashas' Title: Customer Service Team Lead Date: 02/24/2025 Job ID: 13289 Relocation: No Degree: Not Specified Salary: Job Types: Customer Service Employment Type: Location: Tempe AZ Job...
Demographic Data for Maricopa, AZ
Moving to Maricopa, AZ? Find some basic demographic data about Maricopa, AZ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Maricopa, AZ
Highest Education Level
Customer Service Managers in Maricopa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Service Standards
- Escalation Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Social Media Strategy
- Customer Satisfaction
- Cash Management
- Merchandising
- Performance Management
- Onboarding
- Team Leading
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Friendliness
- Salesforce
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Flexibility
- Events
- Documentation
- Collaboration
- Spanish
- Reporting
- Multitasking
- Coaching
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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