Call Center Representative Jobs in Maricopa, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 24 Jobs

Client Relations Specialist (Legal)

Chandler, AZ (19 miles from Maricopa, AZ)
19 hours ago

Chandler, AZ (19 miles from Maricopa, AZ)
19 hours ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Customer Care Associate - In Person (May 27th)

Tempe, AZ (24 miles from Maricopa, AZ)
1 day ago

Tempe, AZ (24 miles from Maricopa, AZ)
1 day ago

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...

Bilingual Call Center Associate - (May 27th)

Tempe, AZ (24 miles from Maricopa, AZ)
1 day ago

Tempe, AZ (24 miles from Maricopa, AZ)
1 day ago

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. Progress Residential is the...

Call Center Operator

Casa Grande, AZ (21 miles from Maricopa, AZ)
2 days ago

Casa Grande, AZ (21 miles from Maricopa, AZ)
2 days ago

Job Details Job Location : CG PEDIATRICS - CASA GRANDE, AZ Position Type : Full-time Salary Range : Undisclosed Job Shift : 8:00am-5:00pm M-F; 8:00am-12:30pm Sat Description Sun Life Health is...

Call Center Representative

Chandler, AZ (19 miles from Maricopa, AZ)
3 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
3 days ago

Call Center Representative 2.8 2.8 out of 5 stars Chandler, AZ 85225 Call Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry....

Legal Client Relations Specialist

Chandler, AZ (19 miles from Maricopa, AZ)
3 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
3 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Healthcare Call Center Rep

Chandler, AZ (19 miles from Maricopa, AZ)
5 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
5 days ago

Inbound healthcare contact center representative role Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including...

Client Relations Specialist - Northeast Region - AZ - On Site

Chandler, AZ (19 miles from Maricopa, AZ)
8 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
8 days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Call Center Agent

Chandler, AZ (19 miles from Maricopa, AZ)
8 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
8 days ago

On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary...

Study Participant Representative - Call Center Bilingual

Tempe, AZ (24 miles from Maricopa, AZ)
8 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
8 days ago

Requirements: High school diploma or GED Minimum 1 year of prior call center experience is required Bilingual Spanish-English fluency is required Prior data entry experience is required Must be 18 years...

Client Relations Specialist - Southeast Region - AZ - On Site

Chandler, AZ (19 miles from Maricopa, AZ)
12 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
12 days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Call Center Representative -Pharmacy Technician -Onsite Chandler, AZ

Chandler, AZ (19 miles from Maricopa, AZ)
12 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
12 days ago

In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries,...

Call Center Specialist

Tempe, AZ (24 miles from Maricopa, AZ)
13 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
13 days ago

Location: Tempe, AZ 85284 Pay: $20.82/hr An employer is looking for a large group of Transportation Specialists to start on either April 21, April 28th or May 5th to join the ROC (relay operations...

Call Center Representative

Tempe, AZ (24 miles from Maricopa, AZ)
13 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
13 days ago

Transportation Specialists Location: Tempe, AZ 85284 About the Role: Join our Disruption Management (DM) team as a Transportation Specialist. In this role, you will handle a high volume of phone...

Contact Center Representative [Tempe]

Tempe, AZ (24 miles from Maricopa, AZ)
13 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
13 days ago

Company Information AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and...

View all 24 jobs

Demographic Data for Maricopa, AZ

Moving to Maricopa, AZ? Find some basic demographic data about Maricopa, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Maricopa, AZ

Local

National

Total Population

65,051

Number of Businesses

510

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Maricopa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Maricopa, AZ offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Maricopa, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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