Customer Service Representative Jobs in Maricopa, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 126 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....

ENTRY LEVEL - Customer Service Rep - Mon-Fri

  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 18 hours ago
  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 18 hours ago

JOIN GROWING CALL CENTER IN VALLEY!!! ENTRY LEVEL - Customer Service Rep PAY: $22/hour ENTRY LEVEL - Customer Service Rep REQUIREMENTS: 1+ years of Customer Service experience (Retail and...

Customer Service Representative / Customer Advocate

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 19 hours ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 19 hours ago

Customer Service Representative / Customer Advocate Tempe, AZ *NEW* Customer Care Advocate Position Ready to build your career?...

Customer Service Clerk

  • Laveen, AZ (20 miles from Maricopa, AZ)
  • 23 hours ago
  • Laveen, AZ (20 miles from Maricopa, AZ)
  • 23 hours ago

A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help...

Customer Service Representative

  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 1 day ago
  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Chandler, AZ (14 miles from Maricopa, AZ)
  • 1 day ago
  • Chandler, AZ (14 miles from Maricopa, AZ)
  • 1 day ago

Job ID: 509871 Oldcastle APG, a CRH Company, is North Americas leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturers portfolio of...

Customer Service Representative - AZ

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 1 day ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 1 day ago

Location: Tempe, US-AZ Rate: Not Specified Type: Permanent Customer Service Representative - AZ * *MUST Reside in AZ!...

Remote Work

Customer Service Specialist

  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 1 day ago
  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 1 day ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Rep (CSR)

  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 1 day ago
  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 1 day ago

. ____ Job Summary The Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through...

Customer Service Representative

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago

Are you a customer service rock star and have a passion for helping others? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees...

Pharmacy Customer Service Associate

  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 2 days ago
  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Services Representative

  • Casa Grande, AZ (21 miles from Maricopa, AZ)
  • 2 days ago
  • Casa Grande, AZ (21 miles from Maricopa, AZ)
  • 2 days ago

Casa Grande Animal Hospital is looking to add a quality team member. Our clinic is located halfway between Phoenix and Tucson. It is a quick 25 min drive from the Chandler area. Our clinic has...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 2 days ago
  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 2 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Representative I

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago

Customer Service Representative I Customer Service Representative I remote type Onsite locations Tempe, AZ time type Full time posted on Posted Yesterday job requisition id JR101674 Exemption Status...

Fleet Sales Customer Service Representative

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago

newest Fleet Sales Customer Service Representative!...

Demographic Data for Maricopa, AZ

Moving to Maricopa, AZ? Find some basic demographic data about Maricopa, AZ below.


Local
National
65,051
510
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Maricopa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maricopa, AZ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maricopa, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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