Customer Service Representative Jobs in Kaukauna, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple locations)
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 20 days ago
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Appleton, WI (7 miles from Kaukauna, WI)
- 14 hours ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 14 hours ago
JOB REQUIREMENTS: Confer with customers by telephone or in person toprovide information about products or services, take or enter orders,cancel accounts, or obtain details of complaints. Keep...
Green Bay - Sales and Customer Service Administrative Assistant
- De Pere, WI (9 miles from Kaukauna, WI)
- 18 hours ago
- De Pere, WI (9 miles from Kaukauna, WI)
- 18 hours ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Customer Service Representative
- Green Bay, WI (15 miles from Kaukauna, WI)
- 1 day ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 1 day ago
Customer Service Representative! This position is full-time and temp-to-hire with the company....
Automotive Customer Service Advisor
- Appleton, WI (7 miles from Kaukauna, WI)
- 1 day ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 1 day ago
Automotive Customer Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards:...
Customer Account Representative
- Appleton, WI (7 miles from Kaukauna, WI)
- 1 day ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 1 day ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Service Representative
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
Apply to be a Senior Customer Service Representative today! 9798869...
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
Position Purpose Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by receiving members in...
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
Benefits: Employee discounts Free uniforms Opportunity for advancement 401(k) Company parties Training & development Pre-Sale - Member Service Representative Description: This role pre-sale is to...
Customer Service CLUB Associate
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Retail Customer Service Specialist
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 3 days ago
- Oshkosh, WI (22 miles from Kaukauna, WI)
- 3 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative (Teller) - Green Bay - No Weekends
- Green Bay, WI (15 miles from Kaukauna, WI)
- 3 days ago
- Green Bay, WI (15 miles from Kaukauna, WI)
- 3 days ago
Customer Service Representatives (CSRs) are responsible for handling customer financial transactions and must maintain a thorough knowledge of the banks policies, and deposit products and procedures...
Customer Service Representative - Patient Registration
- Chilton, WI (22 miles from Kaukauna, WI)
- 3 days ago
- Chilton, WI (22 miles from Kaukauna, WI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Showroom Customer Service Representative
- Appleton, WI (7 miles from Kaukauna, WI)
- 3 days ago
- Appleton, WI (7 miles from Kaukauna, WI)
- 3 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- Grand Chute, WI (7 miles from Kaukauna, WI)
- 4 days ago
- Grand Chute, WI (7 miles from Kaukauna, WI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Kaukauna, WI
Moving to Kaukauna, WI? Find some basic demographic data about Kaukauna, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kaukauna, WI
Highest Education Level
Customer Service Representatives in Kaukauna, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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