Customer Service Representative Jobs in Wisconsin
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Janesville, WI Were hiring full-time INBOUND phone service representatives! Youll be part of a team reporting to a Supervisor, Customer Experience in April 2025....
Store Customer Service Specialist (Shared-Multiple Locations)
- Neenah, WI
- 3 days ago
- Neenah, WI
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Central Animal Hospital, Inc
- Onalaska, WI
- 11 days ago
- Central Animal Hospital, Inc
- Onalaska, WI
- 11 days ago
Job Opportunity: Client Care Specialist Overview: Be the welcoming face and voice of our practice! As a Client Care Specialist (CCS), you’ll handle client interactions, manage patient files, and...
The individual selected for this role will be expected to work at Store #3516, located at: 2930 E Hamilton Ave. Eau Claire, WI 54701. This is a Part-Time job. Starting Pay: $16.26/hr based on...
CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Bayside, WI
- 6 hours ago
- Bayside, WI
- 6 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Support Specialist Location(s) Green Bay, Wisconsin Company KBX Career Field Supply Chain Job Number 169249 Your Job KBX is searching for a Customer Support Specialist to work directly...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
JOB REQUIREMENTS: WPS, a subsidiary of WEC Energy Group, is seeking aCustomer Service Consultant in our Coleman, WI location. Pay & Benefits:Starting pay is \$35.46 and offers regular increases...
JOB REQUIREMENTS: Our Member Service Representative (MSR) is theultimate multi-tasker, experience-maker and arguably one of the mostimportant roles at the credit union. If you possess a love for...
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Demographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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