Customer Service Representative Jobs in Appleton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist (Shared-Multiple Locations)
- Neenah, WI (9 miles from Appleton, WI)
- 4 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
JOB REQUIREMENTS: This position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their...
Customer Service Representative (Loan Consultant II)
- Appleton, WI
- 2 hours ago
- Appleton, WI
- 2 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Pharmacy Technician
- Green Bay, WI (22 miles from Appleton, WI)
- 3 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 3 hours ago
Entry Level Pharmacy Technician Job Description We are seeking a dedicated and detail-oriented Pharmacy Technician to join our team. The ideal candidate will interact with caregivers, patients,...
Personal Lines Customer Service Representative
- Seymour, WI (15 miles from Appleton, WI)
- 6 hours ago
- Seymour, WI (15 miles from Appleton, WI)
- 6 hours ago
Job Title: Personal Lines Customer Service Representative Elevate Your Career in the Insurance Industry!...
Personal Lines Customer Service Representative
- Freedom, WI (8 miles from Appleton, WI)
- 6 hours ago
- Freedom, WI (8 miles from Appleton, WI)
- 6 hours ago
Job Title: Personal Lines Customer Service Representative Elevate Your Career in the Insurance Industry!...
Personal Lines Customer Service Representative
- Chilton, WI (20 miles from Appleton, WI)
- 6 hours ago
- Chilton, WI (20 miles from Appleton, WI)
- 6 hours ago
Job Title: Personal Lines Customer Service Representative Elevate Your Career in the Insurance Industry!...
- Hilbert, WI (11 miles from Appleton, WI)
- 12 hours ago
- Hilbert, WI (11 miles from Appleton, WI)
- 12 hours ago
Customer Service Specialist 2.8 2.8 out of 5 stars Hilbert, WI 54129 Job Summary: The Customer Service Specialist provides a service to our customers through transactional and operational...
Bilingual Senior Customer Service
- Green Bay, WI (22 miles from Appleton, WI)
- 14 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 14 hours ago
JOB REQUIREMENTS: Location: Green Bay, WI, USA Shift: 1st Shift Workmodel: On-Site Schedule: FULLTIME; Monday - Friday 7:00 a.m. - 4:00 p.m.Job overview: Schneider is seeking a Bilingual Senior...
Customer Service Representative
- Greenville, WI (8 miles from Appleton, WI)
- 15 hours ago
- Greenville, WI (8 miles from Appleton, WI)
- 15 hours ago
TWO MEN AND A TRUCK APPLETON is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and...
Customer Account Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 15 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 15 hours ago
Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...
- Green Bay, WI (22 miles from Appleton, WI)
- 16 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 16 hours ago
Position: Customer Service & Inside Sales Representative - Spare Parts Department: Customer Service - Spare Parts Location: Hybrid (On-site & Remote) Green Bay, WI Job Type: Full Time Job...
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
Customer Support Specialist Location(s) Green Bay, Wisconsin Company KBX Career Field Supply Chain Job Number 169249 Your Job KBX is searching for a Customer Support Specialist to work directly...
JOB REQUIREMENTS: Our Member Service Representative (MSR) is theultimate multi-tasker, experience-maker and arguably one of the mostimportant roles at the credit union. If you possess a love for...
Customer Service Order Entry specialist
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
Founded in 1969, Metro Sales Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology and solutions...
Demographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Appleton, WI
Highest Education Level
Customer Service Representatives in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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