Customer Service Representative Jobs in Tacoma, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Representative
- Renton, WA (17 miles from Tacoma, WA)
- 5 hours ago
- Renton, WA (17 miles from Tacoma, WA)
- 5 hours ago
Customer Support role in a fast paced call center environment answering calls, processing ticket requests, and/or responding to chat and text messages from customers to help with their inquiries....
Insurance Agent (Sales, Customer Service)
- Lacey, WA (22 miles from Tacoma, WA)
- 10 hours ago
- Lacey, WA (22 miles from Tacoma, WA)
- 10 hours ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Tacoma, WA
- 10 hours ago
- Tacoma, WA
- 10 hours ago
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Tacoma, WA location This is a fully on-site role with a five-day workweek, scheduled between Monday and...
Customer Service Associate - Temporary
- Renton, WA (17 miles from Tacoma, WA)
- 1 day ago
- Renton, WA (17 miles from Tacoma, WA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Agent - Seattle-Tacoma International Airport (SEA)
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Agent - SeattleTacoma International Airport (SEA)
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
INTRODUCTION** Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...
Our client is seeking a dynamic and customer-focused individual to join their team as a Customer Service Representative....
Customer Service Rep Flex Part-Time
- Home, WA (14 miles from Tacoma, WA)
- 3 days ago
- Home, WA (14 miles from Tacoma, WA)
- 3 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Member Service Representative (Full-Time) - Puyallup
- Puyallup, WA (6 miles from Tacoma, WA)
- 3 days ago
- Puyallup, WA (6 miles from Tacoma, WA)
- 3 days ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
Customer Service/Employee Cafe Coordinator
- Kent, WA (13 miles from Tacoma, WA)
- 4 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 4 days ago
The Customer Service / Cafe Coordinator will be responsible for ensuring a welcoming experience for our staff and visitors. This position will be required to ensure cleanliness and organization of...
Customer Service Representative
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
Opportunity Details Full Time Customer Service Representative Apply with Indeed Apply Now Customer Service Representative JOB-10043949 Anticipated Start Date May 5, 2025 Location Kent, WA Type of Employment...
Veterinary Client Service Representative
- Port Orchard, WA (21 miles from Tacoma, WA)
- 5 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 5 days ago
Cedar Creek Animal Clinic, a Thrive Pet Healthcare partner, is hiring a full time Client Service Representative to join their team! Apply today! About You As a Client Service Representative,...
Customer Service Security Officer - Grave Shift
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
Customer Service Security Officer - Grave Shift 3.2 3.2 out of 5 stars Kent, WA 98032 Customer Service Security Officer - Grave Shift Location: Seattle, WA Rate: $28.05/Hour Shift: Full Time Grave...
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tacoma, WA
Highest Education Level
Customer Service Representatives in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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