Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 11 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 11 days ago
I am currently seeking a Mandarin Speaking part time or a full time employees for multiple positions for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Bonus...
Store Customer Service Specialist - Bilingual (Spanish/English) Preferred
- Spokane, WA
- 21 days ago
- Spokane, WA
- 21 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Start with YES! Yes, we will help; Yes, you've come to the right place; Yes, we will take care of you and the people you care for; Yes, we take care of each other. Our team and our clients are a...
Why Join Our Team? You would become part of a remarkable organization with over 20 years of dedication to delivering exceptional products and unmatched service. Our consistent stream of positive...
Charlotte Home Furnishings Inc, is an ecommerce company dealing with home decor products. We are seeking candidates preferably who have experience with ecommerce, amazon, eBay and Etsy. Training...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Digital and Device customers? Join the Device, Digital and Alexa Support (D2AS)...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA
- 4 hours ago
- Seattle, WA
- 4 hours ago
This individual would be responsible for achieving monthly inside sales goals of commercial and home clients as well as grow revenue through new and existing customers. This includes initial sales...
This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection...
Remote WorkThis full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection...
Remote WorkAs a Customer Service Representative, you will play a crucial role in ensuring our customers receive the best care and assistance....
Location: Yakima, US-WA Rate: Not Specified Type: Permanent Client Service Associate At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax...
Customer Service Rep(07115) - 4538 Martin Way E, Suite #107
- Olympia, WA
- 11 hours ago
- Olympia, WA
- 11 hours ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Rep(09427) - 4219 S Othello St., Suite 105-B
- Seattle, WA
- 11 hours ago
- Seattle, WA
- 11 hours ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
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Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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