Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 5 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 5 days ago
I am currently seeking a Mandarin Speaking part time or a full time employees for multiple positions for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Bonus...
Customer Service Representative
- Gentle Dental
- Battle Ground, WA
- 8 days ago
- Gentle Dental
- Battle Ground, WA
- 8 days ago
At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Costco - Customer Service Associates/Cashier $16-$35/hr
- Wenatchee, WA
- 6 hours ago
- Wenatchee, WA
- 6 hours ago
No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....
Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am 12am CST Health Benefits Start Day One! Are you a problem-solver who...
Remote WorkClaims Customer Service Representative Location: Liberty Lake, WA, United States Date Posted: Mar 10, 2025 Description Claims Customer Service Representative 24081 East Mission Avenue Liberty Lake,...
un Warehouse/Customer Service (N.E. Spokane) Toby's Battery and Auto Electric compensation: DOE employment type: experience level: no experience required job title: Warehouse/Customer service...
About Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Client Service Specialist - Float Retail Banking Group Lakewood,Washington Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and...
Join Our Team as a Member Services Superstar! Are you passionate about providing exceptional service and building lasting relationships? Do you thrive in a dynamic and supportive environment? If...
Bilingual Customer Service Rep - Spanish/English
- Richland, WA
- 10 hours ago
- Richland, WA
- 10 hours ago
Based out of Washington, a Not-for-Profit financial company providing a variety of financial services is interested in hiring Bilingual Customer Service Representatives to their team onsite in Tri-Cities...
Date of First Consideration: 3/31/25 Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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