Customer Service Representative Jobs in Redmond, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (4 miles from Redmond, WA)
- 6 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (4 miles from Redmond, WA)
- 6 days ago
I am currently seeking a Mandarin Speaking part time or a full time employees for multiple positions for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Bonus...
Customer Service Representative - FS
- Seattle, WA (11 miles from Redmond, WA)
- 2 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 2 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Seattle, WA (11 miles from Redmond, WA)
- 2 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 2 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote Work- Bremerton, WA (24 miles from Redmond, WA)
- 3 hours ago
- Bremerton, WA (24 miles from Redmond, WA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Business Intelligence Engineer, Customer Service Technology
- Seattle, WA (11 miles from Redmond, WA)
- 3 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 3 hours ago
Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into everything we do, and this is especially true in the...
Customer Service Representative I - Floral
- Seattle, WA (11 miles from Redmond, WA)
- 12 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 12 hours ago
Service Representative provides essential administrative support to Account Managers, focusing on customer service, data management, and sales support activities....
Pharmacy Customer Service Associate
- Renton, WA (16 miles from Redmond, WA)
- 14 hours ago
- Renton, WA (16 miles from Redmond, WA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Rep I
- Kent, WA (22 miles from Redmond, WA)
- 14 hours ago
- Kent, WA (22 miles from Redmond, WA)
- 14 hours ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Route Driver - Customer Service Support, Kent, WA
- Kent, WA (22 miles from Redmond, WA)
- 16 hours ago
- Kent, WA (22 miles from Redmond, WA)
- 16 hours ago
You'll be training with an existing Customer Service Representative until you're able to take the next available route and book of business....
Float-Customer Service/Assistant Property Manager
- Seattle, WA (11 miles from Redmond, WA)
- 16 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 16 hours ago
West Coast Self-Storage Group has a full-time opening in South Seattle, WA for a Float - Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and...
Customer Service Representative, Collision
- Renton, WA (16 miles from Redmond, WA)
- 16 hours ago
- Renton, WA (16 miles from Redmond, WA)
- 16 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Representative Gynecology
- Seattle, WA (11 miles from Redmond, WA)
- 21 hours ago
- Seattle, WA (11 miles from Redmond, WA)
- 21 hours ago
Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....
Customer Service / Data Entry / Dispatch
- Seattle, WA (11 miles from Redmond, WA)
- 1 day ago
- Seattle, WA (11 miles from Redmond, WA)
- 1 day ago
Available Schedules: 2nd shift needed from 2pm to10 pm days may vary, but may include weekends Position Overview: The purpose of this position is to assist in maintaining an organized, efficient,...
Cashier/Customer Service for Architectural Salvage Yard
- Seattle, WA (11 miles from Redmond, WA)
- 1 day ago
- Seattle, WA (11 miles from Redmond, WA)
- 1 day ago
Second Use Building Materials, Seattles largest architectural salvage yard, is seeking a full time staff member to work in our retail store as a Cashier and Customer Service Specialist. This...
(SEA) Customer Service Agent - $1,000 Sign-on
- Seatac, WA (18 miles from Redmond, WA)
- 1 day ago
- Seatac, WA (18 miles from Redmond, WA)
- 1 day ago
Fox Rent A Car, a subsidiary of Europcar Mobility Group USA, is a leading player in the USA mobility market. Our mission is to become the preferred Mobility Service Company by providing innovative...
Demographic Data for Redmond, WA
Moving to Redmond, WA? Find some basic demographic data about Redmond, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Redmond, WA
Highest Education Level
Customer Service Representatives in Redmond, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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