Customer Service Representative Jobs in Kent, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (17 miles from Kent, WA)
- 6 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (17 miles from Kent, WA)
- 6 days ago
I am currently seeking a Mandarin Speaking part time or a full time employees for multiple positions for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Bonus...
Customer Service Representative - FS
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 2 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkBusiness Intelligence Engineer, Customer Service Technology
- Seattle, WA (18 miles from Kent, WA)
- 3 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 3 hours ago
Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into everything we do, and this is especially true in the...
Customer Service Representative I - Floral
- Seattle, WA (18 miles from Kent, WA)
- 12 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 12 hours ago
Service Representative provides essential administrative support to Account Managers, focusing on customer service, data management, and sales support activities....
- Renton, WA (6 miles from Kent, WA)
- 14 hours ago
- Renton, WA (6 miles from Kent, WA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Renton, WA (6 miles from Kent, WA)
- 14 hours ago
- Renton, WA (6 miles from Kent, WA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Manufacturing Customer Service Specialist - Puyallup WA
- Puyallup, WA (12 miles from Kent, WA)
- 15 hours ago
- Puyallup, WA (12 miles from Kent, WA)
- 15 hours ago
Pay: $21/hr. Shift: 1st, M-F Benefits: Yes, full benefits after 90 days! What to expect: Provides quotes, confirmations, responds promptly and professionally to customer requests. Setups new...
- Spanaway, WA (22 miles from Kent, WA)
- 15 hours ago
- Spanaway, WA (22 miles from Kent, WA)
- 15 hours ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
You'll be training with an existing Customer Service Representative until you're able to take the next available route and book of business....
Float-Customer Service/Assistant Property Manager
- Seattle, WA (18 miles from Kent, WA)
- 16 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 16 hours ago
West Coast Self-Storage Group has a full-time opening in South Seattle, WA for a Float - Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and...
Customer Service Representative, Collision
- Renton, WA (6 miles from Kent, WA)
- 16 hours ago
- Renton, WA (6 miles from Kent, WA)
- 16 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Representative Gynecology
- Seattle, WA (18 miles from Kent, WA)
- 21 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 21 hours ago
Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....
Customer Service / Data Entry / Dispatch
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
Available Schedules: 2nd shift needed from 2pm to10 pm days may vary, but may include weekends Position Overview: The purpose of this position is to assist in maintaining an organized, efficient,...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kent, WA
Highest Education Level
Customer Service Representatives in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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