Customer Service Representative Jobs in Provo, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Payson, UT (13 miles from Provo, UT)
- 1 day ago
- Payson, UT (13 miles from Provo, UT)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 1 day ago
- Orem, UT (6 miles from Provo, UT)
- 1 day ago
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
The Customer Service Representative is responsible for providing exceptional service to our customers (internally and externally) via telephone and electronic communications....
Customer Service Associate - Healthcare
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
As a Customer Service Representative, you'll support a well-known healthcare brand specializing in diabetic equipment....
Customer Service and SalesAdmin
- American Fork, UT (13 miles from Provo, UT)
- 5 days ago
- American Fork, UT (13 miles from Provo, UT)
- 5 days ago
Job Title:Customer Service and SalesAdmin Position: Full-Time Department:Consumer Brands Reports to:Project Manager Location: American Fork, Utah Essential Functions Include: Customer Service:...
Customer Service Representative (UT/SP)
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
Progressive Leasing is currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...
Remote WorkCustomer Service Representative (Full Time)
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
Job Description: Position Overview: As a Customer Service Representative specializing in solar, you will be the face of our company to customers seeking information about solar energy systems, installation...
Inbound Customer Service Director
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
The Director of Customer Care is responsible for leading and optimizing inbound customer service operations across multiple teams, ensuring a seamless customer experience from point of sale...
Customer Service Representative
- Riverton, UT (21 miles from Provo, UT)
- 6 days ago
- Riverton, UT (21 miles from Provo, UT)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
This Customer Service Representative is responsible for establishing a full-relationship with customers....
- Draper, UT (20 miles from Provo, UT)
- 6 days ago
- Draper, UT (20 miles from Provo, UT)
- 6 days ago
center experience preferred ``` ``` - Not required is a plus Fluency in English and Spanish; exc ellent in all communication skills in both languages are essential. - Microsoft Office Suite (Outlook...
- Lindon, UT (8 miles from Provo, UT)
- 6 days ago
- Lindon, UT (8 miles from Provo, UT)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
English-Speaking Customer Service Representative
- Pleasant Grove, UT (12 miles from Provo, UT)
- 7 days ago
- Pleasant Grove, UT (12 miles from Provo, UT)
- 7 days ago
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement...
Customer Service Representative (UT/SP)
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
Progressive Leasing is currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...
Remote WorkPlease reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Provo, UT
Highest Education Level
Customer Service Representatives in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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