Customer Service Representative Jobs in Utah
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Weyerhaeuser
- Salt Lake City, UT
- 17 hours ago
- Weyerhaeuser
- Salt Lake City, UT
- 17 hours ago
Customer support role focused on gaining experience within a less complex environment (i.e., fewer SKUs, smaller customers, limited mill set) in taking orders in the selling tool and SAP....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Essential Duties & Responsibilities: Include but are not limited to the following: Customer Service Provides fast, efficient, and courteous service always. Answers incoming calls as necessary....
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...
Customer Service Desk Agent in Salt Lake City
- Salt Lake City, UT
- 11 hours ago
- Salt Lake City, UT
- 11 hours ago
center experience Customer service experience Ability to multitask MUST have customer service & call center experience MUST be willing to go into the office in a hybrid capacity This role may require...
PT Member Service Representative (Teller)
- Salt Lake City, UT
- 20 hours ago
- Salt Lake City, UT
- 20 hours ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
PT AM Member Service Representative (Teller)
- South Ogden, UT
- 20 hours ago
- South Ogden, UT
- 20 hours ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Salt Lake City, UT
- 21 hours ago
- Salt Lake City, UT
- 21 hours ago
center - Experience working in healthcare environment - Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality - Demonstrated...
Remote WorkReq ID: 452846 Address: 1915 S State Street Salina, UT, 84654 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Wilson Language Training Customer Success Specialist in Salt Lake City , Utah Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Utah
Highest Education Level
Customer Service Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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