Customer Service Representative Jobs in Orem, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
- Multi-Color Corporation
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Representative
- Saratoga Springs, UT (10 miles from Orem, UT)
- 9 hours ago
- Saratoga Springs, UT (10 miles from Orem, UT)
- 9 hours ago
Customer Service Representative (CSR) Starting Pay Range: $12/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Insurance Customer Service Representative
- Lehi, UT (10 miles from Orem, UT)
- 2 days ago
- Lehi, UT (10 miles from Orem, UT)
- 2 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Part Time Client Care Representative- Lindon, UT
- Lindon, UT (2 miles from Orem, UT)
- 2 days ago
- Lindon, UT (2 miles from Orem, UT)
- 2 days ago
Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best...
Home Improvement Customer Service Representative (Flex opportunity)
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
**Job Description:** At Regions, the Home Improvement Financing Customer Service Representative is responsible for providing telephone support to customers regarding their account activity....
- Draper, UT (14 miles from Orem, UT)
- 2 days ago
- Draper, UT (14 miles from Orem, UT)
- 2 days ago
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to...
Customer Care Specialist (Hybrid: Lehi, UT)
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means...
Remote WorkStore Customer Service Specialist
- Payson, UT (19 miles from Orem, UT)
- 3 days ago
- Payson, UT (19 miles from Orem, UT)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Advisor
- Sandy, UT (20 miles from Orem, UT)
- 3 days ago
- Sandy, UT (20 miles from Orem, UT)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Senior Customer Service Representative - National Remote
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day at Tier 1 or Tier 2 level, always remembering that there is...
Remote WorkWe are excited to welcome a new Customer Service Representative to our team at After.com. If you are interested in joining us in our mission to revolutionize the funeral industry, please apply now....
Customer Service Associate - Morning Shift
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Participant Service Representative - UT - On Site
- Cottonwood Heights, UT (21 miles from Orem, UT)
- 5 days ago
- Cottonwood Heights, UT (21 miles from Orem, UT)
- 5 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
TM Client Service Specialist (Hybrid) - AZ, CA, CO, TX, or UT
- Midvale, UT (22 miles from Orem, UT)
- 5 days ago
- Midvale, UT (22 miles from Orem, UT)
- 5 days ago
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets....
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Orem, UT
Highest Education Level
Customer Service Representatives in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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