Participant Service Representative - UT - On Site

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting click to view www.vensure.com .

Position Summary
Our team is focused on providing innovative service and educational products not found at other typical TPA firms. We have been dedicated to providing the highest quality of service and plan administration possible. We focus on innovation in all areas of retirement plan administration.

Essential Duties and Responsibilities

• Answering phone calls and emails from 401(k) plan participants
• Process and track participant requests
• Processing mail and incoming account deposits
• Assisting our Plan Administrators in the ongoing administration of qualified retirement plans
• Complete other projects assigned by Director or Supervisor

Knowledge, Skills, and Abilities

• Confident general computer skills.
• Organization skills.
• Attention to detail.
• Positive ambitious attitude.

Education & Experience

• Customer service experience.
• Payroll and/or retirement plan experience preferred, but not required.