Customer Service Representative Jobs in American Fork, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Weyerhaeuser
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Weyerhaeuser
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
Customer support role focused on gaining experience within a less complex environment (i.e., fewer SKUs, smaller customers, limited mill set) in taking orders in the selling tool and SAP....
Store Customer Service Specialist
- Orem, UT (8 miles from American Fork, UT)
- 7 days ago
- Orem, UT (8 miles from American Fork, UT)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Specialist II
- Salt Lake City, UT (19 miles from American Fork, UT)
- 7 hours ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 7 hours ago
Details Open Date 03/10/2025 Requisition Number PRN41386B Job Title Specialist II Working Title Customer Service Specialist II Job Grade 009 FLSA Code Nonexempt Patient Sensitive Job Code? No...
Customer Service Representative
- Salt Lake City, UT (19 miles from American Fork, UT)
- 8 hours ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 8 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Salt Lake City, UT (24 miles from American Fork, UT)
- 11 hours ago
- Salt Lake City, UT (24 miles from American Fork, UT)
- 11 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Customer Service Representative
- Orem, UT (8 miles from American Fork, UT)
- 20 hours ago
- Orem, UT (8 miles from American Fork, UT)
- 20 hours ago
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...
Customer Service Desk Agent in Salt Lake City
- Salt Lake City, UT (19 miles from American Fork, UT)
- 21 hours ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 21 hours ago
center experience Customer service experience Ability to multitask MUST have customer service & call center experience MUST be willing to go into the office in a hybrid capacity This role may require...
PT Member Service Representative (Teller)
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
- West Valley City, UT (19 miles from American Fork, UT)
- 1 day ago
- West Valley City, UT (19 miles from American Fork, UT)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
center - Experience working in healthcare environment - Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality - Demonstrated...
Remote Work- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
Wilson Language Training Customer Success Specialist in Salt Lake City , Utah Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Medical Screener - Reception Technician (Customer Service)
- Midvale, UT (14 miles from American Fork, UT)
- 1 day ago
- Midvale, UT (14 miles from American Fork, UT)
- 1 day ago
Medical Screener - Reception Technician (Customer Service) 3.3 3.3 out of 5 stars Midvale, UT The Opportunity Responsible for greeting donors at the plasma collection center and conducting a...
Customer Service Representative
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
Insight Global is looking for a customer service-oriented individual to join one of our largest transportation and logistics companies. On a daily basis, this candidate will: Utilize phone and...
Pharmacy Customer Service Associate
- Sandy, UT (12 miles from American Fork, UT)
- 2 days ago
- Sandy, UT (12 miles from American Fork, UT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Customer Service Representative
- Salt Lake City, UT (19 miles from American Fork, UT)
- 2 days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 2 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for American Fork, UT
Moving to American Fork, UT? Find some basic demographic data about American Fork, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in American Fork, UT
Highest Education Level
Customer Service Representatives in American Fork, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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