Customer Service Representative Jobs in King Of Prussia, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 296 Jobs
Cardwell HVAC & Plumbing

CSR / Dispatcher

Center Experience Inbound/Outbound Calling Customer Service Management...

Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Multi-Color Corporation

Customer Service Account Manager

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...

Bilingual Customer Service Specialist (Spanish)

  • West Chester, PA (13 miles from King Of Prussia, PA)
  • 14 days ago
  • West Chester, PA (13 miles from King Of Prussia, PA)
  • 14 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Client Service Representative, National Accounts

  • King of Prussia, PA
  • 1 hour ago
  • King of Prussia, PA
  • 1 hour ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Sharon Hill, PA (14 miles from King Of Prussia, PA)
  • 1 hour ago
  • Sharon Hill, PA (14 miles from King Of Prussia, PA)
  • 1 hour ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Associate

  • Oaks, PA (4 miles from King Of Prussia, PA)
  • 1 hour ago
  • Oaks, PA (4 miles from King Of Prussia, PA)
  • 1 hour ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Associate Client Advocate, Financial Institutions and Professional Services

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 1 hour ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 1 hour ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Associate Client Advocate

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 1 hour ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 1 hour ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Customer Service Rep

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 1 hour ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 1 hour ago

Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....

Customer Service Associate - Temporary

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 13 hours ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service II (12-19hrs/wk)

  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 15 hours ago
  • Philadelphia, PA (15 miles from King Of Prussia, PA)
  • 15 hours ago

Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...

Customer Service Representative

  • Camden, NJ (18 miles from King Of Prussia, PA)
  • 16 hours ago
  • Camden, NJ (18 miles from King Of Prussia, PA)
  • 16 hours ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Support Representative

  • Horsham, PA (14 miles from King Of Prussia, PA)
  • 23 hours ago
  • Horsham, PA (14 miles from King Of Prussia, PA)
  • 23 hours ago

Overview: We are currently seeking Customer Support Representatives to assist our team in placing orders, providing status updates & ETAs, and assisting our customers with any questions or...

Customer Service

  • Southampton, PA (22 miles from King Of Prussia, PA)
  • 1 day ago
  • Southampton, PA (22 miles from King Of Prussia, PA)
  • 1 day ago

Southampton, PA Clerical East Of Ms 3126 $0.00/ Customer Service Job Description Branch Details Quaint Oak Insurance is hiring an experienced Insurance Agent (Bilingual) Join a growing...

Demographic Data for King Of Prussia, PA

Moving to King Of Prussia, PA? Find some basic demographic data about King Of Prussia, PA below.

Local
National
28,553
1,971
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in King Of Prussia, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in King Of Prussia, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in King Of Prussia, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »