Call Center Representative Jobs in King Of Prussia, PA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 19 Jobs

Remote Call Center Agents

Penllyn, PA (7 miles from King Of Prussia, PA)
1 day ago

Penllyn, PA (7 miles from King Of Prussia, PA)
1 day ago

Remote Call Center Agent positions - multiple positions and no experience needed Join our growing team! Does the following describe you? Personable, determined, and driven to make a difference. Do...

Remote Work

Client Relations Specialist (Legal)

Philadelphia, PA (15 miles from King Of Prussia, PA)
2 days ago

Philadelphia, PA (15 miles from King Of Prussia, PA)
2 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Legal Client Relations Specialist

Philadelphia, PA (15 miles from King Of Prussia, PA)
4 days ago

Philadelphia, PA (15 miles from King Of Prussia, PA)
4 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Virtual Call Center Agent - Bilingual (Spanish/English)

Warrington, PA (17 miles from King Of Prussia, PA)
4 days ago

Warrington, PA (17 miles from King Of Prussia, PA)
4 days ago

Reference #: REQ12157Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely!We are looking for talented bilingual call center survey...

GSC Call Center Representative

Malvern, PA (8 miles from King Of Prussia, PA)
4 days ago

Malvern, PA (8 miles from King Of Prussia, PA)
4 days ago

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...

Call Center Representative

Warminster, PA (18 miles from King Of Prussia, PA)
6 days ago

Warminster, PA (18 miles from King Of Prussia, PA)
6 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Call Center Agent

Philadelphia, PA (15 miles from King Of Prussia, PA)
9 days ago

Philadelphia, PA (15 miles from King Of Prussia, PA)
9 days ago

Call Center Agent PeopleShare Philadelphia, PA, US 4d ago Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented...

ULINE- Call Center Representative

Sellersville, PA (18 miles from King Of Prussia, PA)
10 days ago

Sellersville, PA (18 miles from King Of Prussia, PA)
10 days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top...

Outbound Call Center Representative

Warminster, PA (18 miles from King Of Prussia, PA)
14 days ago

Warminster, PA (18 miles from King Of Prussia, PA)
14 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Entry Level Call Center Agent

Warminster, PA (18 miles from King Of Prussia, PA)
14 days ago

Warminster, PA (18 miles from King Of Prussia, PA)
14 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Overnight Call Center Representative

Warminster, PA (18 miles from King Of Prussia, PA)
17 days ago

Warminster, PA (18 miles from King Of Prussia, PA)
17 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Live Chat and Call Center Representative Remote

Philadelphia, PA (15 miles from King Of Prussia, PA)
18 days ago

Philadelphia, PA (15 miles from King Of Prussia, PA)
18 days ago

At Audacyinc, we are looking for a motivated and customer-focused individual to join our team as a Live Chat and Call Center Representative Remote....

Remote Work

FN Call Center Operator

Camden, NJ (18 miles from King Of Prussia, PA)
22 days ago

Camden, NJ (18 miles from King Of Prussia, PA)
22 days ago

taking, etc.) ; call center experience preferred; 2 years clinical food service experience Education Requirements Scheduled Days / Hours: Various...

ULINE- Customer Service Representative

Sellersville, PA (18 miles from King Of Prussia, PA)
30+ days ago

Sellersville, PA (18 miles from King Of Prussia, PA)
30+ days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top Large Employer...

Client Support Specialist / Radiology / PACS DICOM

Ardmore, PA (7 miles from King Of Prussia, PA)
25 days ago

Ardmore, PA (7 miles from King Of Prussia, PA)
25 days ago

A SaaS company based in Ardmore, PA is looking for someone to join their customer success team. In this role, youll work client post-sale to ensure product delivery and continuous support. Theyre...

View all jobs

Demographic Data for King Of Prussia, PA

Moving to King Of Prussia, PA? Find some basic demographic data about King Of Prussia, PA below.

Median Age

Average Household Income

Home Value vs Household Income in King Of Prussia, PA

Local

National

Total Population

28,553

Number of Businesses

1,971

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in King Of Prussia, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in King Of Prussia, PA offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in King Of Prussia, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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