Customer Service Representative Jobs in Lafayette Hill, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA (9 miles from Lafayette Hill, PA)
- 3 days ago
- Liberty Vet Pets
- Philadelphia, PA (9 miles from Lafayette Hill, PA)
- 3 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Customer Service Representative
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 14 days ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 14 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
- Pottstown, PA (22 miles from Lafayette Hill, PA)
- 11 days ago
- Pottstown, PA (22 miles from Lafayette Hill, PA)
- 11 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Representative $17 hourly
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- moments ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- moments ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Bilingual Customer Service Specialist (Spanish)
- Pottstown, PA (22 miles from Lafayette Hill, PA)
- 1 hour ago
- Pottstown, PA (22 miles from Lafayette Hill, PA)
- 1 hour ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Team Member-1
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 1 hour ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 1 hour ago
Store - PHI-ROOSEVELT, PADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate - Temporary
- Willingboro, NJ (19 miles from Lafayette Hill, PA)
- 1 hour ago
- Willingboro, NJ (19 miles from Lafayette Hill, PA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Willow Grove, PA (8 miles from Lafayette Hill, PA)
- 1 hour ago
- Willow Grove, PA (8 miles from Lafayette Hill, PA)
- 1 hour ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Remote Customer Service Representative
- Blue Bell, PA (5 miles from Lafayette Hill, PA)
- 7 hours ago
- Blue Bell, PA (5 miles from Lafayette Hill, PA)
- 7 hours ago
Insight Global is hiring for Outbound Customer Service Representatives to join one of our large healthcare call center teams....
Remote WorkRestaurant Foods Customer Service
- Yardley, PA (24 miles from Lafayette Hill, PA)
- 9 hours ago
- Yardley, PA (24 miles from Lafayette Hill, PA)
- 9 hours ago
Location: 925 Vansant Drive Yardley, PA 19067 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part...
Pharmacy Customer Service Associate
- King of Prussia, PA (7 miles from Lafayette Hill, PA)
- 10 hours ago
- King of Prussia, PA (7 miles from Lafayette Hill, PA)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & E-Commerce Supervisor - Full Time
- Doylestown, PA (16 miles from Lafayette Hill, PA)
- 11 hours ago
- Doylestown, PA (16 miles from Lafayette Hill, PA)
- 11 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Remote Customer Service Representative - Optum
- Blue Bell, PA (5 miles from Lafayette Hill, PA)
- 16 hours ago
- Blue Bell, PA (5 miles from Lafayette Hill, PA)
- 16 hours ago
Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams....
Remote WorkSurety Client Advocate- Sales Support
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 16 hours ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 16 hours ago
**Position Overview:** The Real Estate Surety Sales Professional is responsible for developing and managing relationships with clients in the real estate sector, providing them with WTWs...
Customer Service Associate-Walk In Center
- Camden, NJ (12 miles from Lafayette Hill, PA)
- 1 day ago
- Camden, NJ (12 miles from Lafayette Hill, PA)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Demographic Data for Lafayette Hill, PA
Moving to Lafayette Hill, PA? Find some basic demographic data about Lafayette Hill, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lafayette Hill, PA
Highest Education Level
Customer Service Representatives in Lafayette Hill, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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