Customer Service Representative Jobs in Glenside, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 318 Jobs
Multi-Color Corporation

Customer Service Account Manager

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...

Cardwell HVAC & Plumbing

CSR / Dispatcher

Center Experience Inbound/Outbound Calling Customer Service Management...

Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Bilingual Customer Service Specialist (Spanish)

  • West Chester, PA (24 miles from Glenside, PA)
  • 18 days ago
  • West Chester, PA (24 miles from Glenside, PA)
  • 18 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Client Service Representative - Front Desk/Cancer Center

  • Norristown, PA (8 miles from Glenside, PA)
  • 19 hours ago
  • Norristown, PA (8 miles from Glenside, PA)
  • 19 hours ago

About the Customer Service Representative Role: We are looking for a Customer Service Representative to join our growing team!...

Sales Account Manager

  • Philadelphia, PA (10 miles from Glenside, PA)
  • 7 days ago
  • Philadelphia, PA (10 miles from Glenside, PA)
  • 7 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Associate

  • Exton, PA (24 miles from Glenside, PA)
  • 6 days ago
  • Exton, PA (24 miles from Glenside, PA)
  • 6 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Associate

  • Brookhaven, PA (19 miles from Glenside, PA)
  • moments ago
  • Brookhaven, PA (19 miles from Glenside, PA)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Team Member - Part Time

  • Plymouth Meeting, PA (5 miles from Glenside, PA)
  • 2 hours ago
  • Plymouth Meeting, PA (5 miles from Glenside, PA)
  • 2 hours ago

Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Marlton, NJ (22 miles from Glenside, PA)
  • 2 hours ago
  • Marlton, NJ (22 miles from Glenside, PA)
  • 2 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service & E-Commerce Supervisor - Full Time

  • Rydal, PA (3 miles from Glenside, PA)
  • 2 hours ago
  • Rydal, PA (3 miles from Glenside, PA)
  • 2 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Agent II, APSC

  • Trenton, NJ (24 miles from Glenside, PA)
  • 2 hours ago
  • Trenton, NJ (24 miles from Glenside, PA)
  • 2 hours ago

We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Utah Position Overview: Receives incoming inquiries and service requests from patients,...

Customer Service Rep (Premier)

  • Philadelphia, PA (10 miles from Glenside, PA)
  • 2 hours ago
  • Philadelphia, PA (10 miles from Glenside, PA)
  • 2 hours ago

Customer Service Representative Responsibilities: Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries....

Remote Work

Customer Service Engineer II

  • Philadelphia, PA (10 miles from Glenside, PA)
  • 2 hours ago
  • Philadelphia, PA (10 miles from Glenside, PA)
  • 2 hours ago

About the opportunity: Philadelphia Location: Welcome to Christie. We're a global visual, audio and collaboration solutions company offering diverse solutions for business, entertainment, and...

Registered Client Service Associate

  • Yardley, PA (20 miles from Glenside, PA)
  • 2 hours ago
  • Yardley, PA (20 miles from Glenside, PA)
  • 2 hours ago

POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...

Demographic Data for Glenside, PA

Moving to Glenside, PA? Find some basic demographic data about Glenside, PA below.


Local
National
32,490
714
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Glenside, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Glenside, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Glenside, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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