Customer Service Representative Jobs in Westerville, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist (Bilingual Preferred - Spanish & English)
- Columbus, OH (6 miles from Westerville, OH)
- 14 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Loss Prevention Customer Service Associate I
- Hilliard, OH (15 miles from Westerville, OH)
- 18 hours ago
- Hilliard, OH (15 miles from Westerville, OH)
- 18 hours ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra smile to find solutions that satisfy...
Retail Loss Prevention Customer Service Associate II
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
- Columbus, OH (6 miles from Westerville, OH)
- 1 day ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service - Whole Foods
- Upper Arlington, OH (11 miles from Westerville, OH)
- 1 day ago
- Upper Arlington, OH (11 miles from Westerville, OH)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Dublin, OH (12 miles from Westerville, OH)
- 2 days ago
- Dublin, OH (12 miles from Westerville, OH)
- 2 days ago
Customer Service Representative Remote, United States Come Build The World With Us! It takes great people to achieve greatness. People with a sense of purpose and integrity....
Remote WorkMedical Equipment Customer Service Representative
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....
Part Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
Part Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) (part of Amazon.com) 3.6 3.6 out of 5 stars 4100 Easton Gateway Drive, Columbus, OH 43219 A career at Whole...
Pharmacy Customer Service Associate
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Hebron, OH (22 miles from Westerville, OH)
- 2 days ago
- Hebron, OH (22 miles from Westerville, OH)
- 2 days ago
Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving...
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 2 days ago
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Medical Equipment Customer Service Representative
- Gahanna, OH (5 miles from Westerville, OH)
- 3 days ago
- Gahanna, OH (5 miles from Westerville, OH)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Columbus, OH (6 miles from Westerville, OH)
- 3 days ago
- Columbus, OH (6 miles from Westerville, OH)
- 3 days ago
The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for...
Customer Service Representative in New Albany, OH
- New Albany, OH (4 miles from Westerville, OH)
- 3 days ago
- New Albany, OH (4 miles from Westerville, OH)
- 3 days ago
Job Description : We are immediately hiring a Part-Time Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
Demographic Data for Westerville, OH
Moving to Westerville, OH? Find some basic demographic data about Westerville, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Westerville, OH
Highest Education Level
Customer Service Representatives in Westerville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »