Customer Service Representative Jobs in Ohio
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description Entry Level Schedulers and Customer Service Representatives (CSR) are the first point of contact for our caregivers and clients....
Customer Service/Billing Specialist The Customer Service/Billing Specialist is responsible for range of clerical, billing and customer service duties, including review of meter readings, preparing...
Sales Associate- Training Provided!
- Eye Care Partners
- Hilliard, OH
- 1 day ago
- Eye Care Partners
- Hilliard, OH
- 1 day ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am - 12am CST Health Benefits Start Day One! Are you a problem-solver who...
Remote WorkAt Amplified Connections, Inc., we are a purpose-driven organization committed to making a positive impact in our community. We focus on supporting charitable causes through community and...
Customer Service Representative I 1280 Kemper Meadow Dr, Parkdale, OH 45240, USA Cincinnati, OH, USA Req #4490 Wednesday, March 12, 2025 Job Summary The Customer Service Representative I e stablishes...
Customer Service Team Member - Tallmadge, OH (OH0713)
- Tallmadge, OH
- 1 hour ago
- Tallmadge, OH
- 1 hour ago
Job Details Job Location : Tallmadge, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...
Job Details Job Location : Salem, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Superior Dental Care-Claims/Customer Care Specialist
- Centerville, OH
- 1 hour ago
- Centerville, OH
- 1 hour ago
This position offers a hybrid or remote work option. Note, quarterly on-site requirement in Centerville, Ohio. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance...
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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