Customer Service Representative Jobs in Cuyahoga Falls, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Limaville, OH (20 miles from Cuyahoga Falls, OH)
- 4 days ago
- Limaville, OH (20 miles from Cuyahoga Falls, OH)
- 4 days ago
Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional...
- Valley City, OH (24 miles from Cuyahoga Falls, OH)
- moments ago
- Valley City, OH (24 miles from Cuyahoga Falls, OH)
- moments ago
Customer Support Specialist - Hybrid Valley City, OH, United States Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a...
Remote Work- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 1 hour ago
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 1 hour ago
Position Summary: Patient accounting skills in four or more areas: 1. billing, 2. insurance collections, 3. customer service, 4. cash posting and 5. Administrative support. Responsibilities...
Part Customer Service Representatives
- Rittman, OH (19 miles from Cuyahoga Falls, OH)
- 3 hours ago
- Rittman, OH (19 miles from Cuyahoga Falls, OH)
- 3 hours ago
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Customer Service Claims Representative
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 8 hours ago
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 8 hours ago
We are seeking a Health Plan-Customer Service for an assignment in Eastern or Central Time Zone only Ohio.
Internal Customer Service Rep - Lab Outreach
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 12 hours ago
- Canton, OH (24 miles from Cuyahoga Falls, OH)
- 12 hours ago
PURPOSE OF POSITION Customer Service Representative will act as a resource to the ALS team....
Customer Service Representative
- Ravenna, OH (15 miles from Cuyahoga Falls, OH)
- 1 day ago
- Ravenna, OH (15 miles from Cuyahoga Falls, OH)
- 1 day ago
As a Customer Service Representative (CSR), you’ll play a vital role in ensuring our customers receive a positive customer experience....
Store Customer Service Specialist
- Hudson, OH (6 miles from Cuyahoga Falls, OH)
- 1 day ago
- Hudson, OH (6 miles from Cuyahoga Falls, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 1 day ago
- Parma, OH (21 miles from Cuyahoga Falls, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Alliance, OH (OH0716)
- Alliance, OH (23 miles from Cuyahoga Falls, OH)
- 1 day ago
- Alliance, OH (23 miles from Cuyahoga Falls, OH)
- 1 day ago
Job Details Job Location : Alliance, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative - Full Service - Advance Partners team
- Highland Hills, OH (23 miles from Cuyahoga Falls, OH)
- 1 day ago
- Highland Hills, OH (23 miles from Cuyahoga Falls, OH)
- 1 day ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Customer Service Associate - Temporary
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 1 day ago
- Independence, OH (19 miles from Cuyahoga Falls, OH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Brunswick, OH (19 miles from Cuyahoga Falls, OH)
- 2 days ago
- Brunswick, OH (19 miles from Cuyahoga Falls, OH)
- 2 days ago
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs....
Pharmacy Customer Service Associate
- Solon, OH (16 miles from Cuyahoga Falls, OH)
- 2 days ago
- Solon, OH (16 miles from Cuyahoga Falls, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative- Seasonal
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 2 days ago
- Akron, OH (7 miles from Cuyahoga Falls, OH)
- 2 days ago
Member Services Rep - Seasonal SummaCare - 1200 E Market St, Akron, OH Full-Time / 40 Hours / Days TEMPORARY POSITION SummaCare is a Summa Health entity that offers health insurance in northern...
Demographic Data for Cuyahoga Falls, OH
Moving to Cuyahoga Falls, OH? Find some basic demographic data about Cuyahoga Falls, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cuyahoga Falls, OH
Highest Education Level
Customer Service Representatives in Cuyahoga Falls, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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