Customer Service Representative Jobs in Huntersville, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 197 Jobs

Centralized Brokerage Client Service Associate (location options: Orlando, FL; Nashville, TN: Tampa, FL or Charlotte, NC )

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 10 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 10 hours ago

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

Client Service Representative, National Accounts

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 11 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 11 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Belmont, NC (17 miles from Huntersville, NC)
  • 23 hours ago
  • Belmont, NC (17 miles from Huntersville, NC)
  • 23 hours ago

Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Advocate

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago

Our client, a recognized leader in healthcare innovation, is seeking a Customer Care Advocate to join their dynamic Customer Support team. In this role, youll provide essential support to patients...

Full Time Assistant Customer Service Manager DLT

  • Mooresville, NC (9 miles from Huntersville, NC)
  • 1 day ago
  • Mooresville, NC (9 miles from Huntersville, NC)
  • 1 day ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Part Time Customer Service Clerk

  • Cornelius, NC (4 miles from Huntersville, NC)
  • 1 day ago
  • Cornelius, NC (4 miles from Huntersville, NC)
  • 1 day ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Service Representative - Medical Scheduler (Remote)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago

Be the next: Customer Service Representative - Medical Scheduler (Remote) Premier NX is the expert in providing Customer Experience Solutions....

Remote Work

Consumer Loan Specialist - Sales Customer Service

  • Matthews, NC (24 miles from Huntersville, NC)
  • 1 day ago
  • Matthews, NC (24 miles from Huntersville, NC)
  • 1 day ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service Associate

  • Mint Hill, NC (19 miles from Huntersville, NC)
  • 1 day ago
  • Mint Hill, NC (19 miles from Huntersville, NC)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service-Apparel (PM) Tutu Park Mall

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago

Job Description Provides "World Class" Member Service by surprising and delighting our members every day. Ensures basic and seasonal replenishment and merchandising and operational programs are...

Customer Experience Coordinator - Charlotte, NC

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

Customer Service Rep(08977) - 609 W Main St

  • Rockwell, NC (23 miles from Huntersville, NC)
  • 1 day ago
  • Rockwell, NC (23 miles from Huntersville, NC)
  • 1 day ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...

Customer Service Rep(05579) - 600 Church St N

  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...

Customer Service Associate Job

  • Matthews, NC (24 miles from Huntersville, NC)
  • 1 day ago
  • Matthews, NC (24 miles from Huntersville, NC)
  • 1 day ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9331...

Customer Service - Self Storage Manager

  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Demographic Data for Huntersville, NC

Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.


Local
National
67,863
1,916
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Huntersville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Huntersville, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Huntersville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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