Customer Service Representative Jobs in Smithtown, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Data Entry/ Customer Service/ Clerk/ Receptionist
- Stony Brook, NY (5 miles from Smithtown, NY)
- 14 hours ago
- Stony Brook, NY (5 miles from Smithtown, NY)
- 14 hours ago
Data Entry/ Customer Service/ Clerk/ Receptionist Pay rate: $15.50/hr. on w2 without benefits Location: 100 Nichols Road Stony Brook, NY 11794 Duration: 06+ Months Roles and Responsibilities:...
Registered Client Service Associate
- Stamford, CT (21 miles from Smithtown, NY)
- 14 hours ago
- Stamford, CT (21 miles from Smithtown, NY)
- 14 hours ago
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular...
Wealth: Registered Client Service Associate
- Lake Ronkonkoma, NY (5 miles from Smithtown, NY)
- 18 hours ago
- Lake Ronkonkoma, NY (5 miles from Smithtown, NY)
- 18 hours ago
With offices coast to coast, B. Riley Wealth is a leading private wealth and investment management platform that provides comprehensive, collaborative financial solutions to individuals and...
Customer Service Representative
- Syosset, NY (15 miles from Smithtown, NY)
- 1 day ago
- Syosset, NY (15 miles from Smithtown, NY)
- 1 day ago
We are looking for a motivated and detail-oriented Customer Service Representative to support our daily operations and contribute to our success....
Customer Service Specialist (Manufacturing)
- Deer Park, NY (9 miles from Smithtown, NY)
- 1 day ago
- Deer Park, NY (9 miles from Smithtown, NY)
- 1 day ago
CUSTOMER SERVICE SPECIALIST (MANUFACTURING) JOB FUNCTION: Customer Experience JOB TYPE: Temp to Hire LOCATION: Deer Park, NY COMPENSATION: $25/hr - $35/hr REMOTE / ONSITE: Onsite POSTED: Apr 16,...
Customer Service Representative
- Plainview, NY (14 miles from Smithtown, NY)
- 1 day ago
- Plainview, NY (14 miles from Smithtown, NY)
- 1 day ago
Our team is looking for a Customer Service Representative to join them. You will report to the Program Manager, Bids & Proposals and will have an onsite work structure in Plainview, NY....
Customer Services Representative
- Ridge, NY (16 miles from Smithtown, NY)
- 1 day ago
- Ridge, NY (16 miles from Smithtown, NY)
- 1 day ago
Customer Services Representative $20.71 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location...
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (21 miles from Smithtown, NY)
- 2 days ago
- Bridgeport, CT (21 miles from Smithtown, NY)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Brentwood, NY (5 miles from Smithtown, NY)
- 2 days ago
- Brentwood, NY (5 miles from Smithtown, NY)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Plainview, NY (14 miles from Smithtown, NY)
- 2 days ago
- Plainview, NY (14 miles from Smithtown, NY)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Plainview Do you have a passion for helping others? At the Massage Envy Plainview franchise, we support and inspire you to be your best while we...
Delivery Station Customer Service Associate, DSL
- Holbrook, NY (8 miles from Smithtown, NY)
- 2 days ago
- Holbrook, NY (8 miles from Smithtown, NY)
- 2 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Representative
- Bay Shore, NY (11 miles from Smithtown, NY)
- 2 days ago
- Bay Shore, NY (11 miles from Smithtown, NY)
- 2 days ago
Job Duties Ensure accurate and timely distributor order processing including returns and credits. Confirming pricing, item number/description and quantities are correct. Provide information about...
Customer Service Rep(03607) - 853 Long Island Ave.
- Deer Park, NY (9 miles from Smithtown, NY)
- 2 days ago
- Deer Park, NY (9 miles from Smithtown, NY)
- 2 days ago
Company Description Job Description Job Description A Customer Experience (service) Rep presents a positive first impression of the establishment's friendliness, excellent service and high...
Senior Client Service Associate
- Stamford, CT (21 miles from Smithtown, NY)
- 3 days ago
- Stamford, CT (21 miles from Smithtown, NY)
- 3 days ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Full Time Customer Service Representative $17 Hourly
- Massapequa, NY (17 miles from Smithtown, NY)
- 4 days ago
- Massapequa, NY (17 miles from Smithtown, NY)
- 4 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Smithtown, NY
Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smithtown, NY
Highest Education Level
Customer Service Representatives in Smithtown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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