Customer Service Representative Jobs in Melville, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 219 Jobs

Customer Service Representative (CSR)

  • Brightwaters, NY (8 miles from Melville, NY)
  • 12 days ago
  • Brightwaters, NY (8 miles from Melville, NY)
  • 12 days ago

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....

Customer Service Associate

  • Jamaica, NY (21 miles from Melville, NY)
  • 3 hours ago
  • Jamaica, NY (21 miles from Melville, NY)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Massapequa, NY (7 miles from Melville, NY)
  • 3 hours ago
  • Massapequa, NY (7 miles from Melville, NY)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Cashier/customer service

  • Bethpage, NY (5 miles from Melville, NY)
  • 6 hours ago
  • Bethpage, NY (5 miles from Melville, NY)
  • 6 hours ago

Looking for pleasant cashier/customer service for Mexican restaurant with some experience must speak English and Spanish

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Central Islip, NY (10 miles from Melville, NY)
  • 6 hours ago
  • Central Islip, NY (10 miles from Melville, NY)
  • 6 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Licensed Client Service Associate - B11 - STAMFORD

  • Stamford, CT (19 miles from Melville, NY)
  • 14 hours ago
  • Stamford, CT (19 miles from Melville, NY)
  • 14 hours ago

The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...

Client Service Associate - Kings Park, NY

  • Kings Park, NY (10 miles from Melville, NY)
  • 14 hours ago
  • Kings Park, NY (10 miles from Melville, NY)
  • 14 hours ago

Summary The Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors time. This position utilizes excellent customer service and...

Customer Service Liaison (Hybrid)

  • North New Hyde Park, NY (14 miles from Melville, NY)
  • 16 hours ago
  • North New Hyde Park, NY (14 miles from Melville, NY)
  • 16 hours ago

Job Description Interacts with patients to provide accurate and complete patient information, secures payments for services provided and maintains the highest quality of service for customers. Job...

Customer Experience Coordinator ( Part-Time) - Greenwich, CT

  • Greenwich, CT (21 miles from Melville, NY)
  • 16 hours ago
  • Greenwich, CT (21 miles from Melville, NY)
  • 16 hours ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

Customer Service Test Center Administrator

  • Harrison, NY (21 miles from Melville, NY)
  • 16 hours ago
  • Harrison, NY (21 miles from Melville, NY)
  • 16 hours ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Purchase, NY TEST CENTER ADDRESS: 2975 Westchester Ave W...

Retail Customer Service Representative/Cashier

  • Westbury, NY (9 miles from Melville, NY)
  • 16 hours ago
  • Westbury, NY (9 miles from Melville, NY)
  • 16 hours ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service - Self Storage Manager

  • Bethpage, NY (5 miles from Melville, NY)
  • 20 hours ago
  • Bethpage, NY (5 miles from Melville, NY)
  • 20 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Data Entry/Customer Service Specialist

  • Hicksville, NY (6 miles from Melville, NY)
  • 1 day ago
  • Hicksville, NY (6 miles from Melville, NY)
  • 1 day ago

Our client in Hicksville is hiring a Data Entry/Customer Service Representative to join their growing team on a temporary to hire basis!...

Customer Service - No Experience Required

  • Ronkonkoma, NY (12 miles from Melville, NY)
  • 1 day ago
  • Ronkonkoma, NY (12 miles from Melville, NY)
  • 1 day ago

un Customer Service - No Experience Required compensation: Earn $65000 per annum No experience is required, hiring immediately. Immediate Remote Opportunities: Start your career from the comfort...

Remote Work

Client Service Representative

  • Sayville, NY (18 miles from Melville, NY)
  • 1 day ago
  • Sayville, NY (18 miles from Melville, NY)
  • 1 day ago

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service...

Demographic Data for Melville, NY

Moving to Melville, NY? Find some basic demographic data about Melville, NY below.


Local
National
20,133
2,001
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Melville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Melville, NY offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Melville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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