Customer Service Representative Jobs in Jamaica, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 448 Jobs

Customer Service Representative

  • Syosset, NY (18 miles from Jamaica, NY)
  • 3 hours ago
  • Syosset, NY (18 miles from Jamaica, NY)
  • 3 hours ago

Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...

Restaurant Customer Service - $18/hr

  • Melville, NY (21 miles from Jamaica, NY)
  • 6 hours ago
  • Melville, NY (21 miles from Jamaica, NY)
  • 6 hours ago

We'd love to have you at our table-join us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Retail Sales Associate / Customer Service

  • New York, NY (10 miles from Jamaica, NY)
  • 7 hours ago
  • New York, NY (10 miles from Jamaica, NY)
  • 7 hours ago

Overview Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people? If you are, then Elements Massage is the place for you! Elements Massage of Clifton Park is...

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)

  • Jersey City, NJ (14 miles from Jamaica, NY)
  • 7 hours ago
  • Jersey City, NJ (14 miles from Jamaica, NY)
  • 7 hours ago

Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ) Collectors - 3.3 Jersey City, NJ Job Details Full-time $22.50 an hour 21 hours ago Benefits Commuter assistance Paid...

Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ

  • North Bergen, NJ (13 miles from Jamaica, NY)
  • 7 hours ago
  • North Bergen, NJ (13 miles from Jamaica, NY)
  • 7 hours ago

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and...

Client Service Representative

  • New York, NY (10 miles from Jamaica, NY)
  • 7 hours ago
  • New York, NY (10 miles from Jamaica, NY)
  • 7 hours ago

Seeking Veterinary Receptionist Part Time VCA Staten Island Animal Hospital is seeking an experienced **PART-TIME** Client Service Representative to join our team at Staten Island Animal Hospital,...

Customer Service Representative

  • Plainview, NY (18 miles from Jamaica, NY)
  • 10 hours ago
  • Plainview, NY (18 miles from Jamaica, NY)
  • 10 hours ago

Our team is looking for a Customer Service Representative to join them. You will report to the Program Manager, Bids & Proposals and will have an onsite work structure in Plainview, NY....

Senior Client Service Associate

  • New York, NY (10 miles from Jamaica, NY)
  • 10 hours ago
  • New York, NY (10 miles from Jamaica, NY)
  • 10 hours ago

Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...

Client Service Representative, National Accounts

  • New York, NY (10 miles from Jamaica, NY)
  • 11 hours ago
  • New York, NY (10 miles from Jamaica, NY)
  • 11 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Associate Client Advocate, Financial Institutions and Professional Services

  • New York, NY (10 miles from Jamaica, NY)
  • 11 hours ago
  • New York, NY (10 miles from Jamaica, NY)
  • 11 hours ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Wealth Senior Client Service Associate

  • New York, NY (10 miles from Jamaica, NY)
  • 23 hours ago
  • New York, NY (10 miles from Jamaica, NY)
  • 23 hours ago

Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client...

Customer Service Representative

  • Jersey City, NJ (14 miles from Jamaica, NY)
  • 23 hours ago
  • Jersey City, NJ (14 miles from Jamaica, NY)
  • 23 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Lodi, NJ (19 miles from Jamaica, NY)
  • 23 hours ago
  • Lodi, NJ (19 miles from Jamaica, NY)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-time Administrative Assistant/Customer Service

  • Mount Vernon, NY (14 miles from Jamaica, NY)
  • 1 day ago
  • Mount Vernon, NY (14 miles from Jamaica, NY)
  • 1 day ago

Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...

Office Clerk/Customer service/English-Russian speaking

  • Brooklyn, NY (9 miles from Jamaica, NY)
  • 1 day ago
  • Brooklyn, NY (9 miles from Jamaica, NY)
  • 1 day ago

Medical Supply Office is looking for a responsible English-Russian speaking Office Clerk to join our team. This is a full-time position with regular office hours. Responsibilities: - Answer phone...

Demographic Data for Jamaica, NY

Moving to Jamaica, NY? Find some basic demographic data about Jamaica, NY below.


Local
National
254,326
4,139
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Jamaica, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Jamaica, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jamaica, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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