Customer Service Representative Jobs in Horseheads, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 1 day ago
- Elmira, NY (10 miles from Horseheads, NY)
- 1 day ago
Nesco Resource is hiring for our client in the Elmira area for a Customer Service Representative....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Account Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 1 day ago
- Elmira, NY (10 miles from Horseheads, NY)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Corning, NY (11 miles from Horseheads, NY)
- 2 days ago
- Corning, NY (11 miles from Horseheads, NY)
- 2 days ago
Job Type Part-time Description Pay Rate: $16.50/hr. and a Free YMCA Membership Shifts Available (Flexible - 15/20 hours per week): Mondays-Fridays 4pm-9pm, Saturdays 6:45am-5pm, Sundays 7:45am-2pm...
- Painted Post, NY (15 miles from Horseheads, NY)
- 7 days ago
- Painted Post, NY (15 miles from Horseheads, NY)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part-Time Retail Sales Associate
- Ithaca, NY (21 miles from Horseheads, NY)
- 17 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 17 days ago
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Seasonal Retail Sales Associate
- Elmira, NY (10 miles from Horseheads, NY)
- 24 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 24 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
- Corning, NY (11 miles from Horseheads, NY)
- 28 days ago
- Corning, NY (11 miles from Horseheads, NY)
- 28 days ago
NY Member Service Representative Corning, NY Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Corning, NY market. Corning Credit Union (CCU) is one...
Customer Service Rep - Elmira, NY
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
at Lincare, Inc in Elmira, New York, United States Job Description Offering up to $18 per hour * work directly with medical professionals and physicians to facilitate patient care * advocate for...
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Pharmacy Customer Service Associate
- Ithaca, NY (21 miles from Horseheads, NY)
- 45+ days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 45+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Summer Internship - Member Service Representative
- Corning, NY (11 miles from Horseheads, NY)
- 45+ days ago
- Corning, NY (11 miles from Horseheads, NY)
- 45+ days ago
NY Member Service Representative Summer Intern Corning Credit Union is currently seeking eager and talented individuals to join the organization for paid summer internships. Corning Credit Union...
Customer Service Rep(03402) - 351 Park Avenue
- South Corning, NY (11 miles from Horseheads, NY)
- 60+ days ago
- South Corning, NY (11 miles from Horseheads, NY)
- 60+ days ago
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Customer Service Rep(03400) - 753 Maple Ave.
- Elmira, NY (10 miles from Horseheads, NY)
- 60+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 60+ days ago
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 90+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Horseheads, NY
Moving to Horseheads, NY? Find some basic demographic data about Horseheads, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Horseheads, NY
Highest Education Level
Customer Service Representatives in Horseheads, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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