Customer Service Representative Jobs in Hicksville, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Syosset, NY (4 miles from Hicksville, NY)
- 3 hours ago
- Syosset, NY (4 miles from Hicksville, NY)
- 3 hours ago
Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...
Restaurant Customer Service - $18/hr
- Melville, NY (6 miles from Hicksville, NY)
- 6 hours ago
- Melville, NY (6 miles from Hicksville, NY)
- 6 hours ago
We'd love to have you at our table-join us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Customer Service Specialist (Manufacturing)
- Deer Park, NY (10 miles from Hicksville, NY)
- 6 hours ago
- Deer Park, NY (10 miles from Hicksville, NY)
- 6 hours ago
CUSTOMER SERVICE SPECIALIST (MANUFACTURING) JOB FUNCTION: Customer Experience JOB TYPE: Temp to Hire LOCATION: Deer Park, NY COMPENSATION: $25/hr - $35/hr REMOTE / ONSITE: Onsite POSTED: Apr 16,...
Retail Sales Associate / Customer Service
- New York, NY (24 miles from Hicksville, NY)
- 7 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 7 hours ago
Overview Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people? If you are, then Elements Massage is the place for you! Elements Massage of Clifton Park is...
Retail Loss Prevention Customer Service Associate I
- Bay Shore, NY (17 miles from Hicksville, NY)
- 7 hours ago
- Bay Shore, NY (17 miles from Hicksville, NY)
- 7 hours ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
- New York, NY (24 miles from Hicksville, NY)
- 7 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 7 hours ago
Seeking Veterinary Receptionist Part Time VCA Staten Island Animal Hospital is seeking an experienced **PART-TIME** Client Service Representative to join our team at Staten Island Animal Hospital,...
Customer Service Representative
- Plainview, NY (2 miles from Hicksville, NY)
- 10 hours ago
- Plainview, NY (2 miles from Hicksville, NY)
- 10 hours ago
Our team is looking for a Customer Service Representative to join them. You will report to the Program Manager, Bids & Proposals and will have an onsite work structure in Plainview, NY....
Senior Client Service Associate
- New York, NY (24 miles from Hicksville, NY)
- 10 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 10 hours ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Client Service Representative, National Accounts
- New York, NY (24 miles from Hicksville, NY)
- 11 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Associate Client Advocate, Financial Institutions and Professional Services
- New York, NY (24 miles from Hicksville, NY)
- 11 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 11 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Wealth Senior Client Service Associate
- New York, NY (24 miles from Hicksville, NY)
- 23 hours ago
- New York, NY (24 miles from Hicksville, NY)
- 23 hours ago
Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client...
- Brentwood, NY (14 miles from Hicksville, NY)
- 23 hours ago
- Brentwood, NY (14 miles from Hicksville, NY)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-time Administrative Assistant/Customer Service
- Mount Vernon, NY (18 miles from Hicksville, NY)
- 1 day ago
- Mount Vernon, NY (18 miles from Hicksville, NY)
- 1 day ago
Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...
Office Clerk/Customer service/English-Russian speaking
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
Medical Supply Office is looking for a responsible English-Russian speaking Office Clerk to join our team. This is a full-time position with regular office hours. Responsibilities: - Answer phone...
Remote customer support agent Work from anywhere
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
- Brooklyn, NY (24 miles from Hicksville, NY)
- 1 day ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote WorkDemographic Data for Hicksville, NY
Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hicksville, NY
Highest Education Level
Customer Service Representatives in Hicksville, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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