Customer Service Representative Jobs in East Syracuse, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: East Syracuse, NY TEST CENTER ADDRESS: 5015 Campuswood...
Customer Account Representative
- Oneida, NY (21 miles from East Syracuse, NY)
- 1 day ago
- Oneida, NY (21 miles from East Syracuse, NY)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Job Summary The Traction Customer Service Representative supports customers and internal teams by providing helpful information, answering questions, entering orders, and resolving issues....
Customer Service Representative
- Liverpool, NY (8 miles from East Syracuse, NY)
- 2 days ago
- Liverpool, NY (8 miles from East Syracuse, NY)
- 2 days ago
Adecco is seeking a Customer Service Representative for a client in Liverpool, NY....
- Syracuse, NY (9 miles from East Syracuse, NY)
- 3 days ago
- Syracuse, NY (9 miles from East Syracuse, NY)
- 3 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Anticipated End Date: 2025-04-22 Position Title: SCA Customer Care Representative I Job Description: SCA Customer Care Representative I Location: This is a virtual position. The ideal candidate...
- Liverpool, NY (8 miles from East Syracuse, NY)
- 4 days ago
- Liverpool, NY (8 miles from East Syracuse, NY)
- 4 days ago
We are is seeking a detail-oriented and customer-focused Customer Service Representative to join our team. In this role, you’ll serve as a key liaison between our company and customers....
Airline Customer Service/Ramp Service Agent
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 4 days ago
General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely...
Airport Customer Service Agent
- Syracuse, NY (6 miles from East Syracuse, NY)
- 5 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 5 days ago
Airport Customer Service Agent NYSYR - B6, 1000 Col. Eileen Collins Blvd, Syracuse, New York, United States of America Req #610 Monday, October 7, 2024 Job Summary As a customer service agent you...
Customer Service Representative
- Fulton, NY (23 miles from East Syracuse, NY)
- 6 days ago
- Fulton, NY (23 miles from East Syracuse, NY)
- 6 days ago
Description Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner...
At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose,...
Customer Service Representative
- Syracuse, NY (6 miles from East Syracuse, NY)
- 7 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 7 days ago
Job Summary The Traction Customer Service Representative supports customers and internal teams by providing helpful information, answering questions, entering orders, and resolving issues....
- Syracuse, NY (6 miles from East Syracuse, NY)
- 7 days ago
- Syracuse, NY (6 miles from East Syracuse, NY)
- 7 days ago
At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and...
Job Description: Saab, Inc. is seeking a dynamic, results-oriented Customer Service Representative to provide outstanding customer service to all Saab customers and internal colleagues....
Blood Collection Staff - Customer Service
- Liverpool, NY (8 miles from East Syracuse, NY)
- 8 days ago
- Liverpool, NY (8 miles from East Syracuse, NY)
- 8 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Demographic Data for East Syracuse, NY
Moving to East Syracuse, NY? Find some basic demographic data about East Syracuse, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in East Syracuse, NY
Highest Education Level
Customer Service Representatives in East Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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