Customer Service Representative Jobs in Briarcliff Manor, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 158 Jobs

Registered Client Service Associate

  • Stamford, CT (16 miles from Briarcliff Manor, NY)
  • 6 hours ago
  • Stamford, CT (16 miles from Briarcliff Manor, NY)
  • 6 hours ago

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

  • Woodcliff Lake, NJ (13 miles from Briarcliff Manor, NY)
  • 10 hours ago
  • Woodcliff Lake, NJ (13 miles from Briarcliff Manor, NY)
  • 10 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Client Services Associate

  • Wayne, NJ (24 miles from Briarcliff Manor, NY)
  • 1 day ago
  • Wayne, NJ (24 miles from Briarcliff Manor, NY)
  • 1 day ago

CLIENT SERVICES ASSOCIATE JOB FUNCTION: Administrative Support JOB TYPE: Direct Hire LOCATION: Wayne, NJ COMPENSATION: $80k REMOTE / ONSITE: Onsite POSTED: Apr 16, 2025 Our client is an investment...

Client Service Representative, National Accounts

  • Hawthorne, NY (3 miles from Briarcliff Manor, NY)
  • 1 day ago
  • Hawthorne, NY (3 miles from Briarcliff Manor, NY)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Rep(03361) - 2373 A Central Park Ave

  • Monroe, NY (22 miles from Briarcliff Manor, NY)
  • 1 day ago
  • Monroe, NY (22 miles from Briarcliff Manor, NY)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(03342)- 420 Windsor Hwy

  • Vails Gate, NY (24 miles from Briarcliff Manor, NY)
  • 1 day ago
  • Vails Gate, NY (24 miles from Briarcliff Manor, NY)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate - Temporary

  • Lodi, NJ (22 miles from Briarcliff Manor, NY)
  • 1 day ago
  • Lodi, NJ (22 miles from Briarcliff Manor, NY)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-time Administrative Assistant/Customer Service

  • Mount Vernon, NY (16 miles from Briarcliff Manor, NY)
  • 2 days ago
  • Mount Vernon, NY (16 miles from Briarcliff Manor, NY)
  • 2 days ago

Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...

Member Service Representative

  • Bronx, NY (22 miles from Briarcliff Manor, NY)
  • 2 days ago
  • Bronx, NY (22 miles from Briarcliff Manor, NY)
  • 2 days ago

Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive andresults-driven environment for individuals of all fitness levels. As one the largest and...

Medical Assistant/Customer Service Specialist, Full Time- Paramus, NJ

  • Paramus, NJ (18 miles from Briarcliff Manor, NY)
  • 2 days ago
  • Paramus, NJ (18 miles from Briarcliff Manor, NY)
  • 2 days ago

VIVO Infusion LLCMedical AssistantCustomer Service SpecialistParamus NJVivo Infusion Medical AssistantCSSVIVO Infusion is seeking a dedicated and compassionate Medical AssistantInfusion Admin...

Customer Service Team Member-18

  • Wilton, CT (21 miles from Briarcliff Manor, NY)
  • 2 days ago
  • Wilton, CT (21 miles from Briarcliff Manor, NY)
  • 2 days ago

Store - WILTON, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Senior Client Service Associate

  • Stamford, CT (16 miles from Briarcliff Manor, NY)
  • 2 days ago
  • Stamford, CT (16 miles from Briarcliff Manor, NY)
  • 2 days ago

Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...

Full Time-Permant Cash register/customer service

  • Thornwood, NY (4 miles from Briarcliff Manor, NY)
  • 3 days ago
  • Thornwood, NY (4 miles from Briarcliff Manor, NY)
  • 3 days ago

Very busy deli in Thornwood NY is hiring one Full time cash register person / customer service Applicants must have experience in one, preferably both aspects of position Must be friendly, well...

Temp to Hire Customer Service Rep. In Saddle Brook Up to 55k!

  • Saddle Brook, NJ (21 miles from Briarcliff Manor, NY)
  • 3 days ago
  • Saddle Brook, NJ (21 miles from Briarcliff Manor, NY)
  • 3 days ago

Job Summary Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team....

Customer Service Rep(03960) - 1109 rt 23 south

  • Wayne, NJ (24 miles from Briarcliff Manor, NY)
  • 3 days ago
  • Wayne, NJ (24 miles from Briarcliff Manor, NY)
  • 3 days ago

Company Description Job Description Now Hiring Happy Smiling Faces to be part of a TEAM of Dedicated loyal Team Members who work together to accomplish our goal of Valued Customer Satisfaction in...

Demographic Data for Briarcliff Manor, NY

Moving to Briarcliff Manor, NY? Find some basic demographic data about Briarcliff Manor, NY below.


Local
National
10,010
396
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Briarcliff Manor, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Briarcliff Manor, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Briarcliff Manor, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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