Customer Service Representative Jobs in Briarcliff Manor, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Process Sr. Specialist
- Mahwah, NJ (18 miles from Briarcliff Manor, NY)
- 4 hours ago
- Mahwah, NJ (18 miles from Briarcliff Manor, NY)
- 4 hours ago
POSITION: Customer Service Process Senior Specialist LOCATION: Mahwah, NJ RECRUITMENT SALARY RANGE: $92,000 - $115,000 At JLR, we are passionate about our people. They are at the heart of our...
- Bogota, NJ (20 miles from Briarcliff Manor, NY)
- 5 hours ago
- Bogota, NJ (20 miles from Briarcliff Manor, NY)
- 5 hours ago
Job Title Customer Advocate - Travel External Job Title: Customer Support Associate Position type: Location: BOG (Hybrid) Job family: Customer Support About Your Business Area/Department: As a...
Aviation Front Desk Customer Service Representative
- New Windsor, NY (23 miles from Briarcliff Manor, NY)
- 5 hours ago
- New Windsor, NY (23 miles from Briarcliff Manor, NY)
- 5 hours ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Engineer, OR Customer Service - New Business Services
- Monroe, NY (22 miles from Briarcliff Manor, NY)
- 15 hours ago
- Monroe, NY (22 miles from Briarcliff Manor, NY)
- 15 hours ago
Overview Under the limited direction of the Section Manager of New Business Services, fulfills the role of Company liaison providing guidance to major commercial and industrial customers....
Bilingual Customer Service Specialist (Spanish)
- Oakland, NJ (22 miles from Briarcliff Manor, NY)
- 15 hours ago
- Oakland, NJ (22 miles from Briarcliff Manor, NY)
- 15 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Pharmacy Customer Service Associate
- Darien, CT (19 miles from Briarcliff Manor, NY)
- 16 hours ago
- Darien, CT (19 miles from Briarcliff Manor, NY)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Waldwick, NJ (17 miles from Briarcliff Manor, NY)
- 16 hours ago
- Waldwick, NJ (17 miles from Briarcliff Manor, NY)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Edgewater, NJ (23 miles from Briarcliff Manor, NY)
- 17 hours ago
- Edgewater, NJ (23 miles from Briarcliff Manor, NY)
- 17 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Aviation Front Desk Customer Service Representative Full Time Job New Windsor, NY
- New Windsor, NY (23 miles from Briarcliff Manor, NY)
- 20 hours ago
- New Windsor, NY (23 miles from Briarcliff Manor, NY)
- 20 hours ago
If so, this Front Desk Customer Service Representative position with Atlantic Aviation at SWF in New Windsor, NY may be perfect for you!...
Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.
- White Plains, NY (8 miles from Briarcliff Manor, NY)
- 1 day ago
- White Plains, NY (8 miles from Briarcliff Manor, NY)
- 1 day ago
The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced....
- Bronx, NY (22 miles from Briarcliff Manor, NY)
- 1 day ago
- Bronx, NY (22 miles from Briarcliff Manor, NY)
- 1 day ago
About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members....
Licensed Client Service Associate - B11 - STAMFORD
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 1 day ago
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 1 day ago
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...
Customer Service Representative (PT & Weekends Available)
- Englewood, NJ (18 miles from Briarcliff Manor, NY)
- 1 day ago
- Englewood, NJ (18 miles from Briarcliff Manor, NY)
- 1 day ago
Clear communication, efficient multi tasking and effective inter personal interactions are critical for the Customer Service Representative to deliver on a daily basis....
- Paramus, NJ (18 miles from Briarcliff Manor, NY)
- 1 day ago
- Paramus, NJ (18 miles from Briarcliff Manor, NY)
- 1 day ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Experience Coordinator ( Part-Time) - Greenwich, CT
- Greenwich, CT (13 miles from Briarcliff Manor, NY)
- 1 day ago
- Greenwich, CT (13 miles from Briarcliff Manor, NY)
- 1 day ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Demographic Data for Briarcliff Manor, NY
Moving to Briarcliff Manor, NY? Find some basic demographic data about Briarcliff Manor, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Briarcliff Manor, NY
Highest Education Level
Customer Service Representatives in Briarcliff Manor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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