Customer Service Representative Jobs in Bedford, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative, National Accounts
- Hawthorne, NY (10 miles from Bedford, NY)
- 11 hours ago
- Hawthorne, NY (10 miles from Bedford, NY)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (22 miles from Bedford, NY)
- 23 hours ago
- Bridgeport, CT (22 miles from Bedford, NY)
- 23 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Part-time Administrative Assistant/Customer Service
- Mount Vernon, NY (22 miles from Bedford, NY)
- 1 day ago
- Mount Vernon, NY (22 miles from Bedford, NY)
- 1 day ago
Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...
Manager, Sales and Customer Service
- Trumbull, CT (22 miles from Bedford, NY)
- 1 day ago
- Trumbull, CT (22 miles from Bedford, NY)
- 1 day ago
Id : 73367, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...053, ExternalPostedStartDate : 2025-04-16T18:32:19...
Customer Service Representative
- Monroe, CT (23 miles from Bedford, NY)
- 1 day ago
- Monroe, CT (23 miles from Bedford, NY)
- 1 day ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Danbury, CT (15 miles from Bedford, NY)
- 1 day ago
- Danbury, CT (15 miles from Bedford, NY)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member-18
- Wilton, CT (10 miles from Bedford, NY)
- 1 day ago
- Wilton, CT (10 miles from Bedford, NY)
- 1 day ago
Store - WILTON, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Care Specialist II - Service
- Trumbull, CT (22 miles from Bedford, NY)
- 1 day ago
- Trumbull, CT (22 miles from Bedford, NY)
- 1 day ago
About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter...
Senior Client Service Associate
- Stamford, CT (10 miles from Bedford, NY)
- 1 day ago
- Stamford, CT (10 miles from Bedford, NY)
- 1 day ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Pharmacy Customer Service Associate
- Monroe, CT (23 miles from Bedford, NY)
- 1 day ago
- Monroe, CT (23 miles from Bedford, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time-Permant Cash register/customer service
- Thornwood, NY (8 miles from Bedford, NY)
- 2 days ago
- Thornwood, NY (8 miles from Bedford, NY)
- 2 days ago
Very busy deli in Thornwood NY is hiring one Full time cash register person / customer service Applicants must have experience in one, preferably both aspects of position Must be friendly, well...
Customer Service Gate Agent (Part-Time)
- White Plains, NY (12 miles from Bedford, NY)
- 2 days ago
- White Plains, NY (12 miles from Bedford, NY)
- 2 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Customer Service & E-Commerce Supervisor - Full Time
- East Norwich, NY (24 miles from Bedford, NY)
- 2 days ago
- East Norwich, NY (24 miles from Bedford, NY)
- 2 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Solar Customer Support Specialist
- Stamford, CT (10 miles from Bedford, NY)
- 3 days ago
- Stamford, CT (10 miles from Bedford, NY)
- 3 days ago
Customer Experience Associate Our Opportunity Venture Solar is looking for a Customer Experience Associate (CEA) to join our fast-growing team. The CEA will help lead the customer service team in...
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (24 miles from Bedford, NY)
- 3 days ago
- Woodcliff Lake, NJ (24 miles from Bedford, NY)
- 3 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Demographic Data for Bedford, NY
Moving to Bedford, NY? Find some basic demographic data about Bedford, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bedford, NY
Highest Education Level
Customer Service Representatives in Bedford, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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