Customer Service Representative Jobs in Pennington, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 179 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Customer Service & E-Commerce Supervisor - Full Time

  • Rydal, PA (22 miles from Pennington, NJ)
  • 2 hours ago
  • Rydal, PA (22 miles from Pennington, NJ)
  • 2 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Bound Brook, NJ (21 miles from Pennington, NJ)
  • 2 hours ago
  • Bound Brook, NJ (21 miles from Pennington, NJ)
  • 2 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Agent II, APSC

  • Trenton, NJ (8 miles from Pennington, NJ)
  • 2 hours ago
  • Trenton, NJ (8 miles from Pennington, NJ)
  • 2 hours ago

We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Utah Position Overview: Receives incoming inquiries and service requests from patients,...

Registered Client Service Associate

  • Yardley, PA (9 miles from Pennington, NJ)
  • 2 hours ago
  • Yardley, PA (9 miles from Pennington, NJ)
  • 2 hours ago

POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...

Customer Service Research Coordinator

  • Piscataway, NJ (23 miles from Pennington, NJ)
  • 4 hours ago
  • Piscataway, NJ (23 miles from Pennington, NJ)
  • 4 hours ago

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...

Customer Service Associate

  • Monroe Township, NJ (19 miles from Pennington, NJ)
  • 14 hours ago
  • Monroe Township, NJ (19 miles from Pennington, NJ)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Support Representative

  • Raritan, NJ (18 miles from Pennington, NJ)
  • 1 day ago
  • Raritan, NJ (18 miles from Pennington, NJ)
  • 1 day ago

This is an onsite position located in Raritan, NJ. Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices,...

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (9 miles from Pennington, NJ)
  • 1 day ago
  • West Windsor, NJ (9 miles from Pennington, NJ)
  • 1 day ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative

  • Bensalem, PA (17 miles from Pennington, NJ)
  • 1 day ago
  • Bensalem, PA (17 miles from Pennington, NJ)
  • 1 day ago

Job Details Job Location: Bensalem, PA Position Type: Part Time Salary Range: $15.00 - $15.00 Hourly Travel Percentage: Up to 25% Job Shift: Any Description Retail Office Associates: Part-Time...

Inside Sales Representative Customer Support

  • Hamilton, NJ (7 miles from Pennington, NJ)
  • 1 day ago
  • Hamilton, NJ (7 miles from Pennington, NJ)
  • 1 day ago

Job Details: Inside Sales Representative Customer Support The Inside Sales Representative Customer Support person will support the daily Sales and Marketing activities of the Sales, Marketing,...

Customer Service Associate - Temporary

  • Levittown, PA (11 miles from Pennington, NJ)
  • 2 days ago
  • Levittown, PA (11 miles from Pennington, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Cashier

  • Bordentown, NJ (16 miles from Pennington, NJ)
  • 2 days ago
  • Bordentown, NJ (16 miles from Pennington, NJ)
  • 2 days ago

Req ID: 459442 Address: 2008 Hwy 206 S. Bordentown, NJ, 8505 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative - Bristol

  • Bristol, PA (14 miles from Pennington, NJ)
  • 2 days ago
  • Bristol, PA (14 miles from Pennington, NJ)
  • 2 days ago

Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...

Customer Service Associate - Dinner/Close Shift

  • Feasterville Trevose, PA (15 miles from Pennington, NJ)
  • 3 days ago
  • Feasterville Trevose, PA (15 miles from Pennington, NJ)
  • 3 days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Demographic Data for Pennington, NJ

Moving to Pennington, NJ? Find some basic demographic data about Pennington, NJ below.


Local
National
12,955
501
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Pennington, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pennington, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pennington, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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