Customer Service Representative Jobs in Pennington, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- New Brunswick, NJ (21 miles from Pennington, NJ)
- 3 hours ago
- New Brunswick, NJ (21 miles from Pennington, NJ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Specialist I (Manheim)
- Bordentown, NJ (16 miles from Pennington, NJ)
- 14 hours ago
- Bordentown, NJ (16 miles from Pennington, NJ)
- 14 hours ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work...
Remote Work- Hillsborough, NJ (13 miles from Pennington, NJ)
- 15 hours ago
- Hillsborough, NJ (13 miles from Pennington, NJ)
- 15 hours ago
TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals! We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced...
Client Service Associate (Jenkintown)
- Jenkintown, PA (22 miles from Pennington, NJ)
- 15 hours ago
- Jenkintown, PA (22 miles from Pennington, NJ)
- 15 hours ago
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range...
PAY CS - Customer Experience Specialist
- Montgomeryville, PA (23 miles from Pennington, NJ)
- 16 hours ago
- Montgomeryville, PA (23 miles from Pennington, NJ)
- 16 hours ago
Location: Montgomeryville, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us...
Biller Customer Service Representative
- Piscataway, NJ (23 miles from Pennington, NJ)
- 16 hours ago
- Piscataway, NJ (23 miles from Pennington, NJ)
- 16 hours ago
Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line....
Part Time Customer Service Representative $17 hourly
- West Windsor, NJ (9 miles from Pennington, NJ)
- 1 day ago
- West Windsor, NJ (9 miles from Pennington, NJ)
- 1 day ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...
- Bensalem, PA (17 miles from Pennington, NJ)
- 1 day ago
- Bensalem, PA (17 miles from Pennington, NJ)
- 1 day ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Representative
- Churchville, PA (14 miles from Pennington, NJ)
- 1 day ago
- Churchville, PA (14 miles from Pennington, NJ)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Experience Representative
- Branchburg, NJ (14 miles from Pennington, NJ)
- 1 day ago
- Branchburg, NJ (14 miles from Pennington, NJ)
- 1 day ago
Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...
Sales & Customer Service Associate
- Skillman, NJ (7 miles from Pennington, NJ)
- 1 day ago
- Skillman, NJ (7 miles from Pennington, NJ)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...
Customer Service Representative
- North Brunswick, NJ (18 miles from Pennington, NJ)
- 1 day ago
- North Brunswick, NJ (18 miles from Pennington, NJ)
- 1 day ago
The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Associate - Dinner/Close Shift
- Fairless Hills, PA (10 miles from Pennington, NJ)
- 1 day ago
- Fairless Hills, PA (10 miles from Pennington, NJ)
- 1 day ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Trenton, NJ (8 miles from Pennington, NJ)
- 2 days ago
- Trenton, NJ (8 miles from Pennington, NJ)
- 2 days ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkAssistant/Customer Service Showroom Bilingual
- Bridgewater, NJ (20 miles from Pennington, NJ)
- 2 days ago
- Bridgewater, NJ (20 miles from Pennington, NJ)
- 2 days ago
Deliver exceptional customer service, assisting visitors and clients in both Spanish and English. Greet and help customers through the showroom, answering inquiries about products and services....
Demographic Data for Pennington, NJ
Moving to Pennington, NJ? Find some basic demographic data about Pennington, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Pennington, NJ
Highest Education Level
Customer Service Representatives in Pennington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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