Customer Service Representative Jobs in Mount Laurel, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 260 Jobs
Multi-Color Corporation

Customer Service Account Manager

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...

Cardwell HVAC & Plumbing

CSR / Dispatcher

Center Experience Inbound/Outbound Calling Customer Service Management...

Bilingual Store Customer Service Specialist- (Spanish OR Turkish)

  • Berlin, NJ (13 miles from Mount Laurel, NJ)
  • 13 days ago
  • Berlin, NJ (13 miles from Mount Laurel, NJ)
  • 13 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative - Bristol

  • Bristol, PA (11 miles from Mount Laurel, NJ)
  • 6 hours ago
  • Bristol, PA (11 miles from Mount Laurel, NJ)
  • 6 hours ago

Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...

Customer Service Representative

  • Lumberton, NJ (5 miles from Mount Laurel, NJ)
  • 6 hours ago
  • Lumberton, NJ (5 miles from Mount Laurel, NJ)
  • 6 hours ago

EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...

Customer Service Associate - Dinner/Close Shift

  • Feasterville Trevose, PA (14 miles from Mount Laurel, NJ)
  • 10 hours ago
  • Feasterville Trevose, PA (14 miles from Mount Laurel, NJ)
  • 10 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Pharmacy Customer Service Associate

  • Blackwood, NJ (13 miles from Mount Laurel, NJ)
  • 19 hours ago
  • Blackwood, NJ (13 miles from Mount Laurel, NJ)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Trenton, NJ (20 miles from Mount Laurel, NJ)
  • 19 hours ago
  • Trenton, NJ (20 miles from Mount Laurel, NJ)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Blackwood, NJ (13 miles from Mount Laurel, NJ)
  • 19 hours ago
  • Blackwood, NJ (13 miles from Mount Laurel, NJ)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Senior Executive - Customer Service

  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 21 hours ago
  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 21 hours ago

About BDP International: BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in...

Customer Service Rep

  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 21 hours ago
  • Philadelphia, PA (13 miles from Mount Laurel, NJ)
  • 21 hours ago

WE ARE LOOKING FOR A WHITE FEMAIL MIDDLE AGE TO OPEN AND CLOSED A PASTRY SHOP, 10 :AM TO 5:PM MONDAY TO FRIDAY SELL PASTRY WATER ICE AND ICE CREAM. THE STORE IS NOT BUSY,YOU HAVE SOMEONE CLEAN FOR...

Customer Service Associate Part Time

  • Woodbury Heights, NJ (15 miles from Mount Laurel, NJ)
  • 1 day ago
  • Woodbury Heights, NJ (15 miles from Mount Laurel, NJ)
  • 1 day ago

CUSTOMER SERVICE ASSOCIATE PART TIME Job Details Job Location Woodbury Store - Woodbury Heights, NJ Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage None Job Shift Any...

Customer Service Associate

  • Horsham, PA (20 miles from Mount Laurel, NJ)
  • 1 day ago
  • Horsham, PA (20 miles from Mount Laurel, NJ)
  • 1 day ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Associate, Customer...

Remote Work

Security Customer Service Officer

  • Horsham, PA (20 miles from Mount Laurel, NJ)
  • 1 day ago
  • Horsham, PA (20 miles from Mount Laurel, NJ)
  • 1 day ago

vert Job title - Security Customer Service Officer Location - Swan Walk Shopping Centre- Horsham Department -GUK Job type - Full time Hours - 4 on 4 off (Days & Nights), 12 hours per shift Salary...

Switchboard Operator/ Customer Service Assistant

  • Camden, NJ (11 miles from Mount Laurel, NJ)
  • 1 day ago
  • Camden, NJ (11 miles from Mount Laurel, NJ)
  • 1 day ago

Switchboard Operator/ Customer Service Assistant 3.7 3.7 out of 5 stars Camden, NJ 08101 About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator...

Demographic Data for Mount Laurel, NJ

Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.

Local
National
44,633
1,419
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Mount Laurel, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mount Laurel, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mount Laurel, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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