Customer Service Representative Jobs in Mount Laurel, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 60+ days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 60+ days ago
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Pharmacy Customer Service Associate
- Sicklerville, NJ (15 miles from Mount Laurel, NJ)
- 4 hours ago
- Sicklerville, NJ (15 miles from Mount Laurel, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Wales, PA (24 miles from Mount Laurel, NJ)
- 4 hours ago
- North Wales, PA (24 miles from Mount Laurel, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bensalem, PA (10 miles from Mount Laurel, NJ)
- 4 hours ago
- Bensalem, PA (10 miles from Mount Laurel, NJ)
- 4 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Representative
- Churchville, PA (16 miles from Mount Laurel, NJ)
- 5 hours ago
- Churchville, PA (16 miles from Mount Laurel, NJ)
- 5 hours ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Client Service Representative - Commercial Lines
- Blue Bell, PA (23 miles from Mount Laurel, NJ)
- 7 hours ago
- Blue Bell, PA (23 miles from Mount Laurel, NJ)
- 7 hours ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Seeking Talented Customer Service
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 hours ago
As a Customer Service Representative, you will play a key role in ensuring our clients receive the highest level of support and satisfaction....
Remote WorkCustomer Service Representative - Driving
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 hours ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...
Customer Service Representative
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 13 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Associate
- Turnersville, NJ (13 miles from Mount Laurel, NJ)
- 15 hours ago
- Turnersville, NJ (13 miles from Mount Laurel, NJ)
- 15 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Parcel Specialist
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 15 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 15 hours ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
- Philadelphia, PA (15 miles from Mount Laurel, NJ)
- 17 hours ago
- Philadelphia, PA (15 miles from Mount Laurel, NJ)
- 17 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Associate - Dinner/Close Shift
- Fairless Hills, PA (15 miles from Mount Laurel, NJ)
- 17 hours ago
- Fairless Hills, PA (15 miles from Mount Laurel, NJ)
- 17 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 17 hours ago
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 17 hours ago
Customer Service Rep Permanent Creating foldable displays, advancing medical innovations, or giving new life to precious metals - at Heraeus, we empower our customers to stay ahead of the curve....
Customer Experience Coordinator
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Demographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mount Laurel, NJ
Highest Education Level
Customer Service Representatives in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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