Customer Service Representative Jobs in Marlton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cardwell HVAC & Plumbing
- Cherry Hill, NJ (6 miles from Marlton, NJ)
- 2 days ago
- Cardwell HVAC & Plumbing
- Cherry Hill, NJ (6 miles from Marlton, NJ)
- 2 days ago
Center Experience Inbound/Outbound Calling Customer Service Management...
Customer Service Account Manager
- Multi-Color Corporation
- Lafayette Hill, PA (24 miles from Marlton, NJ)
- 14 days ago
- Multi-Color Corporation
- Lafayette Hill, PA (24 miles from Marlton, NJ)
- 14 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Bilingual Store Customer Service Specialist- (Spanish OR Turkish)
- Berlin, NJ (6 miles from Marlton, NJ)
- 12 days ago
- Berlin, NJ (6 miles from Marlton, NJ)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate Part Time
- Woodbury Heights, NJ (13 miles from Marlton, NJ)
- 6 hours ago
- Woodbury Heights, NJ (13 miles from Marlton, NJ)
- 6 hours ago
CUSTOMER SERVICE ASSOCIATE PART TIME Job Details Job Location Woodbury Store - Woodbury Heights, NJ Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage None Job Shift Any...
Switchboard Operator/ Customer Service Assistant
- Camden, NJ (12 miles from Marlton, NJ)
- 7 hours ago
- Camden, NJ (12 miles from Marlton, NJ)
- 7 hours ago
Switchboard Operator/ Customer Service Assistant 3.7 3.7 out of 5 stars Camden, NJ 08101 About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator...
Customer Service Technical Specialist (Delivery Manager) Hybrid USA R0048087
- Philadelphia, PA (15 miles from Marlton, NJ)
- 9 hours ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 9 hours ago
Customer Service Technical Specialist (Delivery Manager) Hybrid USA R0048087 | CPESG | Enablon EHS NA - Wolters Kluwer Job Description Enablon, a Wolters Kluwer business, is the world's leading...
Customer Service Technical Specialist - Hybrid USA R0048086
- Philadelphia, PA (15 miles from Marlton, NJ)
- 9 hours ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 9 hours ago
Customer Service Technical Specialist - Hybrid USA R0048086 | CPESG | Enablon EHS NA - Wolters Kluwer Job Description Enablon, a Wolters Kluwer business, is the world's leading provider of...
- Sharon Hill, PA (19 miles from Marlton, NJ)
- 11 hours ago
- Sharon Hill, PA (19 miles from Marlton, NJ)
- 11 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Associate Client Advocate, Financial Institutions and Professional Services
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 hours ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 hours ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 hours ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 11 hours ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
- Sicklerville, NJ (8 miles from Marlton, NJ)
- 23 hours ago
- Sicklerville, NJ (8 miles from Marlton, NJ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Philadelphia, PA (15 miles from Marlton, NJ)
- 23 hours ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Levittown, PA (22 miles from Marlton, NJ)
- 23 hours ago
- Levittown, PA (22 miles from Marlton, NJ)
- 23 hours ago
Job Details Job Location AN3167 - Valvoline - Levittown - Levittown, PA Position Type Customer Service Representative Description Customer Service Advisor As a Customer Service Advisor, you are often...
Retail Customer Service II (12-19hrs/wk)
- Philadelphia, PA (15 miles from Marlton, NJ)
- 1 day ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Demographic Data for Marlton, NJ
Moving to Marlton, NJ? Find some basic demographic data about Marlton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Marlton, NJ
Highest Education Level
Customer Service Representatives in Marlton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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