Call Center Representative Jobs in Marlton, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist (Legal)
- Philadelphia, PA (15 miles from Marlton, NJ)
- 1 day ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 1 day ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Legal Client Relations Specialist
- Philadelphia, PA (15 miles from Marlton, NJ)
- 3 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 3 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Call Center Associate Work from Home $37-$40/HR + Bonuses
- Marlton, NJ
- 5 days ago
- Marlton, NJ
- 5 days ago
Now Hiring: Call Center Associate Full-Time Remote Position Pay: $37 - $40/hr + Performance Bonuses & Full Benefits We are looking for a **Remote Call Center Associate** to assist customers with...
Remote Work- Philadelphia, PA (15 miles from Marlton, NJ)
- 9 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 9 days ago
Call Center Agent PeopleShare Philadelphia, PA, US 4d ago Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented...
Contact Center Representative - Credit Card MT. Laurel, NJ
- Mount Laurel, NJ (7 miles from Marlton, NJ)
- 9 days ago
- Mount Laurel, NJ (7 miles from Marlton, NJ)
- 9 days ago
Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals....
Live Chat and Call Center Representative Remote
- Philadelphia, PA (15 miles from Marlton, NJ)
- 18 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 18 days ago
At Audacyinc, we are looking for a motivated and customer-focused individual to join our team as a Live Chat and Call Center Representative Remote....
Remote Work- Camden, NJ (12 miles from Marlton, NJ)
- 22 days ago
- Camden, NJ (12 miles from Marlton, NJ)
- 22 days ago
taking, etc.) ; call center experience preferred; 2 years clinical food service experience Education Requirements Scheduled Days / Hours: Various...
Client Support Specialist / Radiology / PACS DICOM
- Ardmore, PA (23 miles from Marlton, NJ)
- 25 days ago
- Ardmore, PA (23 miles from Marlton, NJ)
- 25 days ago
A SaaS company based in Ardmore, PA is looking for someone to join their customer success team. In this role, youll work client post-sale to ensure product delivery and continuous support. Theyre...
Call Center / Customer Service Representative
- Philadelphia, PA (15 miles from Marlton, NJ)
- 60+ days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 60+ days ago
Call Center/Customer Service Position - PAY RATE $19/HR ***Must be willing to take a typing and phone etiquette test - will be required *** Job Description: Call Center Representative will be assisting...
- Glenside, PA (22 miles from Marlton, NJ)
- 60+ days ago
- Glenside, PA (22 miles from Marlton, NJ)
- 60+ days ago
Call Center Customer Service Agents wanted - Great Automotive Industry Career Opportunity! We are a successful family owned automotive group located in Glenside, PA, looking for dynamic,...
Market Research Call Center Agent
- Cherry Hill, NJ (8 miles from Marlton, NJ)
- 90+ days ago
- Cherry Hill, NJ (8 miles from Marlton, NJ)
- 90+ days ago
If you do not live in PA do NOT apply. This is a WORK FROM HOME POSITION but For PA Residents ONLY. IF YOU START IMMEDIATELY YOU WILL RECEIVE A $300 BONUS AFTER WORKING THE FULL SHIFT YOUR FIRST...
Remote Work- Philadelphia, PA (15 miles from Marlton, NJ)
- 90+ days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 90+ days ago
The Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term of...
Contact Center Representative $15 Bilingual (Fulltime, In-Office)
- Bristol, PA (18 miles from Marlton, NJ)
- 90+ days ago
- Bristol, PA (18 miles from Marlton, NJ)
- 90+ days ago
Job Type Full-time Description The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs....
Demographic Data for Marlton, NJ
Moving to Marlton, NJ? Find some basic demographic data about Marlton, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Marlton, NJ
Highest Education Level
Call Center Representatives in Marlton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Microsoft Outlook
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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