Customer Service Representative Jobs in Kansas City, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Shawnee Mission, KS (6 miles from Kansas City, MO)
- 6 hours ago
- Shawnee Mission, KS (6 miles from Kansas City, MO)
- 6 hours ago
Customer Service Specialist - AdventHealth Shawnee Mission Medical Group All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career...
Customer service representative Immediately hiring
- Kansas City, MO
- 6 hours ago
- Kansas City, MO
- 6 hours ago
Customer service representative Immediately hiring (kansas city mo) compensation: $1200 weekly About the Role: We're looking for a friendly, reliable, and detail-oriented Customer Service Representative...
Dental Customer Service Representative
- Kansas City, KS (1 mile from Kansas City, MO)
- 9 hours ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 9 hours ago
The Customer Service Representative may perform other duties as assigned. Sales Support: Upgrade telephone orders. Introducing and promoting new products during calls....
Client Service Representative, National Accounts
- Overland Park, KS (21 miles from Kansas City, MO)
- 11 hours ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Overland Park, KS (21 miles from Kansas City, MO)
- 23 hours ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 23 hours ago
Service Center Overland Park - Metcalf JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not...
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Agent at MCI Airport
- Gladstone, MO (7 miles from Kansas City, MO)
- 1 day ago
- Gladstone, MO (7 miles from Kansas City, MO)
- 1 day ago
EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are now hiring at our location at the...
Pharmacy Customer Service Associate
- Kansas City, KS (1 mile from Kansas City, MO)
- 1 day ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Dinner/Close Shift
- Belton, MO (22 miles from Kansas City, MO)
- 1 day ago
- Belton, MO (22 miles from Kansas City, MO)
- 1 day ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Account Representative
- Grandview, MO (16 miles from Kansas City, MO)
- 1 day ago
- Grandview, MO (16 miles from Kansas City, MO)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Support Specialist - BoardVitals
- Leawood, KS (10 miles from Kansas City, MO)
- 1 day ago
- Leawood, KS (10 miles from Kansas City, MO)
- 1 day ago
We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with...
Store Customer Service Specialist
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Bonner Springs, KS (17 miles from Kansas City, MO)
- 1 day ago
- Bonner Springs, KS (17 miles from Kansas City, MO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
At least two years experience as a customer service representative. Leadership or supervisory experience. PREFERRED REQUIREMENTS Bilingual in Spanish. Healthcare administration experience....
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kansas City, MO
Highest Education Level
Customer Service Representatives in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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