Customer Service Representative Jobs in Missouri
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Waterway is now hiring Customer Service - Representatives at our newest location in Richmond Heights!...
Sales Associate - Training Provided!
- Eye Care Partners
- Saint Louis, MO
- 13 days ago
- Eye Care Partners
- Saint Louis, MO
- 13 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Job Description: The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...
Job Description: The Customer Relations Specialist BHCC/YBHUC is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out,...
Customer Service & Route Manager - Earth City, MO
- Earth City, MO
- moments ago
- Earth City, MO
- moments ago
Schedule : Monday - Friday & some weekends based on business need Other Forms of Compensation: Company Car Provided and Yearly bonus eligible Requirement : Management and Leadership background,...
Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am - 12am CST Health Benefits Start Day One! Are you a problem-solver who...
Remote WorkSr. Consumer Loan Specialist - Sales Customer Service
- Saint Peters, MO
- 5 hours ago
- Saint Peters, MO
- 5 hours ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Consumer Loan Specialist - Sales Customer Service
- Saint Peters, MO
- 5 hours ago
- Saint Peters, MO
- 5 hours ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
$10.00 Per Hour DOE (Depends on Experience) Customer Service Representative (CSR) Hevlaure and Company LLC Occupation: Customer Service Representatives Location: Kansas City, MO - 64111 Positions available...
Remote-Bilingual Spanish Speaking Customer Service Rep
- Joplin, MO
- 6 hours ago
- Joplin, MO
- 6 hours ago
This position is 100% remote********* Now Hiring Bilingual (Spanish Speaking) Customer Service Professionals The role of a Customer Service Professional is a key position within Assurant because...
Lead Retail Sales Associate / Customer Service
- Saint Louis, MO
- 6 hours ago
- Saint Louis, MO
- 6 hours ago
We are hiring immediately for a retail sales associate / customer service representative in the beauty industry....
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Missouri
Highest Education Level
Customer Service Representatives in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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