Customer Service Representative Jobs in Clayton, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 226 Jobs

Customer Service - Representative

  • Richmond Heights, MO (1 mile from Clayton, MO)
  • 11 hours ago
  • Richmond Heights, MO (1 mile from Clayton, MO)
  • 11 hours ago

Waterway is now hiring Customer Service - Representatives at our newest location in Richmond Heights!...

Eye Care Partners

Sales Associate - Training Provided!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Customer Service Sample Entry Analyst

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 6 hours ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 6 hours ago

Customer Service Associate Job Description This position requires on-site presence from Monday to Friday, 7 am - 3:30 pm. The Quality Assurance and Analytical Laboratories department is comprised...

Customer Service Representative - B084 - Hazelwood, MO

  • Hazelwood, MO (10 miles from Clayton, MO)
  • 6 hours ago
  • Hazelwood, MO (10 miles from Clayton, MO)
  • 6 hours ago

Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...

Customer Service Associate - Temporary

  • Belleville, IL (22 miles from Clayton, MO)
  • 6 hours ago
  • Belleville, IL (22 miles from Clayton, MO)
  • 6 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Part-Time

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 6 hours ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 6 hours ago

Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....

Customer Relations Specialist

  • Fenton, MO (12 miles from Clayton, MO)
  • 9 hours ago
  • Fenton, MO (12 miles from Clayton, MO)
  • 9 hours ago

Job Description: The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...

Customer Service & Route Manager - Earth City, MO

  • Earth City, MO (12 miles from Clayton, MO)
  • 9 hours ago
  • Earth City, MO (12 miles from Clayton, MO)
  • 9 hours ago

Schedule : Monday - Friday & some weekends based on business need Other Forms of Compensation: Company Car Provided and Yearly bonus eligible Requirement : Management and Leadership background,...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Saint Peters, MO (12 miles from Clayton, MO)
  • 13 hours ago
  • Saint Peters, MO (12 miles from Clayton, MO)
  • 13 hours ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Consumer Loan Specialist - Sales Customer Service

  • Saint Peters, MO (12 miles from Clayton, MO)
  • 13 hours ago
  • Saint Peters, MO (12 miles from Clayton, MO)
  • 13 hours ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Lead Retail Sales Associate / Customer Service

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 15 hours ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 15 hours ago

We are hiring immediately for a retail sales associate / customer service representative in the beauty industry....

Customer Service Representative

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 16 hours ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 16 hours ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Pharmacy Customer Service Associate

  • Creve Coeur, MO (6 miles from Clayton, MO)
  • 16 hours ago
  • Creve Coeur, MO (6 miles from Clayton, MO)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(01605) - 1430 N 13th St

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 19 hours ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 19 hours ago

Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....

Customer Service Rep(01621) - 802 Kingshighway Blvd

  • Saint Louis, MO (7 miles from Clayton, MO)
  • 19 hours ago
  • Saint Louis, MO (7 miles from Clayton, MO)
  • 19 hours ago

Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers....

Demographic Data for Clayton, MO

Moving to Clayton, MO? Find some basic demographic data about Clayton, MO below.


Local
National
6,155,177
151,336

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Clayton, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clayton, MO offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clayton, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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