Customer Service Representative Jobs in Gretna, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 73 Jobs

Hiring Pedicab Drivers Full & Part Time Customer Service on Wheels

  • New Orleans, LA (3 miles from Gretna, LA)
  • 22 hours ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 22 hours ago

Were looking for motivated, people-friendly individuals to join our team as pedicab drivers in New Orleans! This is more than just pedaling its customer service on wheels. Youll be the face of the...

Pharmacy Customer Service Associate

  • Gretna, LA
  • 1 day ago
  • Gretna, LA
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Morning & Lunch Shift

  • Harvey, LA (3 miles from Gretna, LA)
  • 2 days ago
  • Harvey, LA (3 miles from Gretna, LA)
  • 2 days ago

Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Associate

  • New Orleans, LA (3 miles from Gretna, LA)
  • 2 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 2 days ago

Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative - Patient Registration

  • Luling, LA (18 miles from Gretna, LA)
  • 2 days ago
  • Luling, LA (18 miles from Gretna, LA)
  • 2 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Kenner, LA (12 miles from Gretna, LA)
  • 3 days ago
  • Kenner, LA (12 miles from Gretna, LA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • New Orleans, LA (3 miles from Gretna, LA)
  • 3 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 3 days ago

The Customer Service Representative may perform other duties as assigned....

Veterinary Customer Service Representative

  • New Orleans, LA (3 miles from Gretna, LA)
  • 4 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 4 days ago

Alpine Veterinary Medical Centre is looking for a Customer Service Representative/Receptionist to expand our fun and energetic team!...

Customer Account Representative

  • Metairie, LA (8 miles from Gretna, LA)
  • 6 days ago
  • Metairie, LA (8 miles from Gretna, LA)
  • 6 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Lead Retail Customer Service Associate

  • New Orleans, LA (3 miles from Gretna, LA)
  • 7 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 7 days ago

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...

Customer Service Rep(05210) - 4855 General Meyer Ave

  • New Orleans, LA (3 miles from Gretna, LA)
  • 7 days ago
  • New Orleans, LA (3 miles from Gretna, LA)
  • 7 days ago

Company Description About Us At Harmony Pizza, we are committed to being #1 in every community we serve. We take pride in helping our team members grow and reach their full potential. Join us and...

Patient Account Customer Service Rep- HME- Intake Representative

  • Jefferson, LA (6 miles from Gretna, LA)
  • 9 days ago
  • Jefferson, LA (6 miles from Gretna, LA)
  • 9 days ago

center experience Experience with medical terminology in a medical billing environment Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval...

Customer Service - Whole Foods

  • Metairie, LA (8 miles from Gretna, LA)
  • 9 days ago
  • Metairie, LA (8 miles from Gretna, LA)
  • 9 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Delivery Station Customer Service Associate, Delivery Station Liaison

  • Elmwood, LA (9 miles from Gretna, LA)
  • 10 days ago
  • Elmwood, LA (9 miles from Gretna, LA)
  • 10 days ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Customer Service Representative

  • Harvey, LA (3 miles from Gretna, LA)
  • 10 days ago
  • Harvey, LA (3 miles from Gretna, LA)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Gretna, LA

Moving to Gretna, LA? Find some basic demographic data about Gretna, LA below.


Local
National
58,007
1,153
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gretna, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gretna, LA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gretna, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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